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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Customer Support Services
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1196

Market Share (Est.)

0.60%

Ranking

#5

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk18158591.06%ManageEngine ServiceDesk Plus vs Freshdesk
Agent.ai50142.51%ManageEngine ServiceDesk Plus vs Agent.ai
Microsoft Dynamics 365 for Customer Service23581.18%ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat19500.98%ManageEngine ServiceDesk Plus vs Chaport Live Chat
OwnerListens11950.60%ManageEngine ServiceDesk Plus vs OwnerListens
Dovetail7150.36%ManageEngine ServiceDesk Plus vs Dovetail
HelpSite7070.35%ManageEngine ServiceDesk Plus vs HelpSite
Salesforce Desk.com6380.32%ManageEngine ServiceDesk Plus vs Salesforce Desk.com
Boomtown5000.25%ManageEngine ServiceDesk Plus vs Boomtown
Guru3640.18%ManageEngine ServiceDesk Plus vs Guru
Amelia2810.14%ManageEngine ServiceDesk Plus vs Amelia
Next IT2780.14%ManageEngine ServiceDesk Plus vs Next IT
Shipup2740.14%ManageEngine ServiceDesk Plus vs Shipup
WebsiteAlive2300.12%ManageEngine ServiceDesk Plus vs WebsiteAlive
Upscope2150.11%ManageEngine ServiceDesk Plus vs Upscope
Cyara2140.11%ManageEngine ServiceDesk Plus vs Cyara
Textline2010.10%ManageEngine ServiceDesk Plus vs Textline
QnA Maker by Microsoft1750.09%ManageEngine ServiceDesk Plus vs QnA Maker by Microsoft
Live Chat Monitoring1690.08%ManageEngine ServiceDesk Plus vs Live Chat Monitoring
Solvvy1640.08%ManageEngine ServiceDesk Plus vs Solvvy
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.

ManageEngine ServiceDesk Plus vs Freshdesk

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ManageEngine ServiceDesk Plus vs Agent.ai

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ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service

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ManageEngine ServiceDesk Plus vs Chaport Live Chat

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ManageEngine ServiceDesk Plus vs OwnerListens

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ManageEngine ServiceDesk Plus vs Dovetail

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ManageEngine ServiceDesk Plus vs HelpSite

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ManageEngine ServiceDesk Plus vs Salesforce Desk.com

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2025, over 1194 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
YILDIZ HOLDING10,000+IstanbulIstanbulTurkey
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BNP Paribas Personal Finance10,000+ParisIle-de-FranceFrance
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CBRE Group, Inc.10,000+DallasTexasUnited States
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Woodward, Inc.10,000+Fort CollinsColoradoUnited States
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Stagecoach Bus10,000+StockportEnglandUnited Kingdom
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Auchan Retail10,000+CroixHauts-de-FranceFrance
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Texas A&M University10,000+College StationTexasUnited States
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City Of Austin10,000+AustinTexasUnited States
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Optum10,000+Eden PrairieMinnesotaUnited States
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Turkish Ground Services10,000+IstanbulIstanbulTurkey
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Cloud Services (41), Managed Services (32), Digital Transformation (27).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (260 companies), 100 - 249 employees (196 companies), 250 - 499 employees (164 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 465(56.02%), United Kingdom with 98(11.81%), Australia with 53(6.39%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Customer Support Services
IT Service
Help Desk And Ticketing
IT Asset Management
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Agent.ai ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the customer-support?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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