ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
Popular Comparisons
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
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Around the world in 2026, over 1074 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Parul University | 10,000+ | Vadodara | Gujarat | India | |
| ENGIE | 10,000+ | Courbevoie | Ile-de-France | France | |
| Sherwin - Williams | 10,000+ | Cleveland | Ohio | United States | |
| Ittihad International Investment LLC | 10,000+ | Abu Dhabi | Abu Dhabi | United Arab Emirates | |
| Deutsche Bank | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| SAMEDIL - SERVICOS DE ATENDIMENTO MEDICO SA | 10,000+ | Vitoria | Espirito Santo | Brazil | |
| Transportation Security Administration | 10,000+ | Arlington | Virginia | United States | |
| Mitsubishi Electric Automation, Inc. | 10,000+ | Tokyo | Tokyo | Japan | |
| GOLD FIELDS | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Manchester University NHS Foundation Trust | 10,000+ | Manchester | England | United Kingdom |
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Cloud Services (35), Managed Services (31), Cybersecurity (27).
Customers
The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (228 companies), 100 - 249 employees (166 companies), 10,000+ employees (145 companies).
Employee Size
The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 399(55.03%), United Kingdom with 82(11.31%), Australia with 46(6.34%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Agent.ai ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the customer-support?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
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