ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 81.01%, Assist AI with 3.88%, Service with 3.70% market share.

    Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

    The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 81.01%, Assist AI with 3.88%, Service with 3.70% market share.

    Customers of ManageEngine ServiceDesk Plus

    Around the world in 2023, over 634 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.

    Customers Employee Range City Region Country Social Links
    HCL Technologies Ltd 10,000+ Noida Uttar Pradesh India
    The Salvation Army 10,000+ Alexandria Virginia United States
    Ukrtelecom 10,000+ Kyiv Kyiv City Ukraine
    Mechel 10,000+ Moscow Moscow Russia
    Sasol Ltd 10,000+ Johannesburg Gauteng South Africa
    Famsa 10,000+ Monterrey Nuevo Leon Mexico
    Fulton County Schools 10,000+ Atlanta Georgia United States
    Teleperformance SE 10,000+ Paris Ile-de-france France
    IFFCO 10,000+ Sharjah Ash Shariqah United Arab Emirates
    Dole Food Company, Inc. 10,000+ Westlake Village California United States

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    ManageEngine ServiceDesk Plus Customers by Industry

    The three top industries that use ManageEngine ServiceDesk Plus for Customer Support Services are Managed Services (16), Engineering (14), Technology (14).

    ManageEngine ServiceDesk Plus Customers by Employee Size

    The majority of ManageEngine ServiceDesk Plus’s customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (157 companies), 100 - 249 employees (121 companies), 250 - 499 employees (86 companies).

    ManageEngine ServiceDesk Plus Customers by Geography

    The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 305(45.59%), United Kingdom with 54(8.07%), Australia with 39(5.83%) customers respectively.

    Employees of ManageEngine ServiceDesk Plus

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top ManageEngine ServiceDesk Plus competitors?

    ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Assist AI, Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet.You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Assist AI ManageEngine ServiceDesk Plus vs Service .

    What is ManageEngine ServiceDesk Plus customer distribution based on company size?

    The majority of ManageEngine ServiceDesk Plus’s customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (157 companies), 100 - 249 employees (121 companies), 250 - 499 employees (86 companies). You can view a distribution chart of ManageEngine ServiceDesk Plus customers by company size here.

    What is ManageEngine ServiceDesk Plus market share in the customer-support?

    ManageEngine ServiceDesk Plus has market share of 0.49% in customer-support market. ManageEngine ServiceDesk Plus competes with 65 competitor tools in customer-support category. The top alternatives for ManageEngine ServiceDesk Plus customer-support tool are Freshdesk with 81.01%, Assist AI with 3.88%, Service with 3.70% market share.

    What are the top industries that use ManageEngine ServiceDesk Plus?

    Top industries that use ManageEngine ServiceDesk Plus for customer-support are Managed Services (16), Engineering (14), Technology (14).

    What are the top countries that use ManageEngine ServiceDesk Plus?

    Around the world in 2023, over 634 companies have started using ManageEngine ServiceDesk Plus as customer-support tool. Companies using ManageEngine ServiceDesk Plus for customer-support are majorly from United States with 305 customers. 45.59% of ManageEngine ServiceDesk Plus customers are from the United States. Other top countries using ManageEngine ServiceDesk Plus are United Kingdom and Australia with 54(8.07%) and 39(5.83%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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