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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Customer Support Services
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1089

Market Share (Est.)

0.57%

Ranking

#6

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk17401190.44%ManageEngine ServiceDesk Plus vs Freshdesk
Agent.ai61023.17%ManageEngine ServiceDesk Plus vs Agent.ai
Microsoft Dynamics 365 for Customer Service23701.23%ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat19681.02%ManageEngine ServiceDesk Plus vs Chaport Live Chat
OwnerListens12300.64%ManageEngine ServiceDesk Plus vs OwnerListens
HelpSite6800.35%ManageEngine ServiceDesk Plus vs HelpSite
Dovetail6690.35%ManageEngine ServiceDesk Plus vs Dovetail
Salesforce Desk.com4500.23%ManageEngine ServiceDesk Plus vs Salesforce Desk.com
Guru4230.22%ManageEngine ServiceDesk Plus vs Guru
Boomtown3600.19%ManageEngine ServiceDesk Plus vs Boomtown
Amelia3000.16%ManageEngine ServiceDesk Plus vs Amelia
Shipup2490.13%ManageEngine ServiceDesk Plus vs Shipup
Next IT2230.12%ManageEngine ServiceDesk Plus vs Next IT
WebsiteAlive2120.11%ManageEngine ServiceDesk Plus vs WebsiteAlive
Textline2010.10%ManageEngine ServiceDesk Plus vs Textline
Cyara1760.09%ManageEngine ServiceDesk Plus vs Cyara
Upscope1710.09%ManageEngine ServiceDesk Plus vs Upscope
Solvvy1510.08%ManageEngine ServiceDesk Plus vs Solvvy
QnA Maker by Microsoft1410.07%ManageEngine ServiceDesk Plus vs QnA Maker by Microsoft
Live Chat Monitoring1350.07%ManageEngine ServiceDesk Plus vs Live Chat Monitoring
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.

ManageEngine ServiceDesk Plus vs Freshdesk

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ManageEngine ServiceDesk Plus vs Agent.ai

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ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service

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ManageEngine ServiceDesk Plus vs Chaport Live Chat

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ManageEngine ServiceDesk Plus vs OwnerListens

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ManageEngine ServiceDesk Plus vs HelpSite

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ManageEngine ServiceDesk Plus vs Dovetail

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ManageEngine ServiceDesk Plus vs Salesforce Desk.com

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 1074 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Parul University10,000+VadodaraGujaratIndia
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ENGIE10,000+CourbevoieIle-de-FranceFrance
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Sherwin - Williams10,000+ClevelandOhioUnited States
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Ittihad International Investment LLC10,000+Abu DhabiAbu DhabiUnited Arab Emirates
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Deutsche Bank10,000+Frankfurt am MainHesseGermany
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SAMEDIL - SERVICOS DE ATENDIMENTO MEDICO SA10,000+VitoriaEspirito SantoBrazil
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Transportation Security Administration10,000+ArlingtonVirginiaUnited States
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Mitsubishi Electric Automation, Inc.10,000+TokyoTokyoJapan
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GOLD FIELDS10,000+JohannesburgGautengSouth Africa
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Manchester University NHS Foundation Trust10,000+ManchesterEnglandUnited Kingdom
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Cloud Services (35), Managed Services (31), Cybersecurity (27).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (228 companies), 100 - 249 employees (166 companies), 10,000+ employees (145 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 399(55.03%), United Kingdom with 82(11.31%), Australia with 46(6.34%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Help Desk And Ticketing
Customer Support Services
Live Chat
Project Collaboration
IT Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Agent.ai ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the customer-support?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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