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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Customer Support Services
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

779

Market Share (Est.)

0.58%

Ranking

#8

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk11869088.28%ManageEngine ServiceDesk Plus vs Freshdesk
Wise31022.31%ManageEngine ServiceDesk Plus vs Wise
Microsoft Dynamics 365 for Customer Service19171.43%ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat15811.18%ManageEngine ServiceDesk Plus vs Chaport Live Chat
Solvvy11530.86%ManageEngine ServiceDesk Plus vs Solvvy
Onestop8700.65%ManageEngine ServiceDesk Plus vs Onestop
HelpSite8150.61%ManageEngine ServiceDesk Plus vs HelpSite
Salesforce Desk.com6700.50%ManageEngine ServiceDesk Plus vs Salesforce Desk.com
Boomtown5400.40%ManageEngine ServiceDesk Plus vs Boomtown
WebsiteAlive4070.30%ManageEngine ServiceDesk Plus vs WebsiteAlive
Agent.ai3440.26%ManageEngine ServiceDesk Plus vs Agent.ai
Next IT3150.23%ManageEngine ServiceDesk Plus vs Next IT
Live Chat Monitoring2920.22%ManageEngine ServiceDesk Plus vs Live Chat Monitoring
Influx2880.21%ManageEngine ServiceDesk Plus vs Influx
Shipup2730.20%ManageEngine ServiceDesk Plus vs Shipup
Upscope2400.18%ManageEngine ServiceDesk Plus vs Upscope
Amelia2330.17%ManageEngine ServiceDesk Plus vs Amelia
Textline2110.16%ManageEngine ServiceDesk Plus vs Textline
tuul1980.15%ManageEngine ServiceDesk Plus vs tuul
QnA Maker by Microsoft1980.15%ManageEngine ServiceDesk Plus vs QnA Maker by Microsoft
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.

ManageEngine ServiceDesk Plus vs Freshdesk

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ManageEngine ServiceDesk Plus vs Wise

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ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service

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ManageEngine ServiceDesk Plus vs Chaport Live Chat

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ManageEngine ServiceDesk Plus vs Solvvy

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ManageEngine ServiceDesk Plus vs Onestop

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ManageEngine ServiceDesk Plus vs HelpSite

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ManageEngine ServiceDesk Plus vs Salesforce Desk.com

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2024, over 779 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
StarTek10,000+Greenwood VillageColoradoUnited States
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Texas A&M University10,000+College StationTexasUnited States
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BAE Systems10,000+LondonEnglandUnited Kingdom
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University Of Oxford10,000+OxfordEnglandUnited Kingdom
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Worley Limited10,000+North SydneyNew South WalesAustralia
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Teleperformance SE10,000+ParisIle-de-FranceFrance
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BCD Travel10,000+AtlantaGeorgiaUnited States
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AstraZeneca Plc10,000+CambridgeEnglandUnited Kingdom
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IFFCO10,000+DubaiDubaiUnited Arab Emirates
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Canadian Solar10,000+GuelphOntarioCanada
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Managed Services (23), Cloud Services (21), Consulting (17).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (199 companies), 100 - 249 employees (144 companies), 250 - 499 employees (87 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 337(56.26%), United Kingdom with 67(11.19%), Australia with 45(7.51%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Asset Management
Customer Support Services
IT Service
Live Chat
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Wise ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the customer-support?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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