ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.
Popular Comparisons
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.
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Around the world in 2025, over 1194 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| YILDIZ HOLDING | 10,000+ | Istanbul | Istanbul | Turkey | |
| BNP Paribas Personal Finance | 10,000+ | Paris | Ile-de-France | France | |
| CBRE Group, Inc. | 10,000+ | Dallas | Texas | United States | |
| Woodward, Inc. | 10,000+ | Fort Collins | Colorado | United States | |
| Stagecoach Bus | 10,000+ | Stockport | England | United Kingdom | |
| Auchan Retail | 10,000+ | Croix | Hauts-de-France | France | |
| Texas A&M University | 10,000+ | College Station | Texas | United States | |
| City Of Austin | 10,000+ | Austin | Texas | United States | |
| Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
| Turkish Ground Services | 10,000+ | Istanbul | Istanbul | Turkey |
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Cloud Services (41), Managed Services (32), Digital Transformation (27).
Customers
The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (260 companies), 100 - 249 employees (196 companies), 250 - 499 employees (164 companies).
Employee Size
The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 465(56.02%), United Kingdom with 98(11.81%), Australia with 53(6.39%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Agent.ai ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the customer-support?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
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