image

ManageEngine ServiceDesk Plus

thumbs_up

thumbs_down

ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Customer Support Services
icon

Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

2170

Market Share (Est.)

1.11%

Ranking

#4

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk17432388.86%ManageEngine ServiceDesk Plus vs Freshdesk
Agent.ai54582.78%ManageEngine ServiceDesk Plus vs Agent.ai
Microsoft Dynamics 365 for Customer Service39011.99%ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat17200.88%ManageEngine ServiceDesk Plus vs Chaport Live Chat
OwnerListens11880.61%ManageEngine ServiceDesk Plus vs OwnerListens
Dovetail9020.46%ManageEngine ServiceDesk Plus vs Dovetail
Salesforce Desk.com8820.45%ManageEngine ServiceDesk Plus vs Salesforce Desk.com
HelpSite6840.35%ManageEngine ServiceDesk Plus vs HelpSite
Boomtown6740.34%ManageEngine ServiceDesk Plus vs Boomtown
Guru4810.25%ManageEngine ServiceDesk Plus vs Guru
Next IT3770.19%ManageEngine ServiceDesk Plus vs Next IT
Cyara3310.17%ManageEngine ServiceDesk Plus vs Cyara
Amelia3280.17%ManageEngine ServiceDesk Plus vs Amelia
Textline2560.13%ManageEngine ServiceDesk Plus vs Textline
QnA Maker by Microsoft2430.12%ManageEngine ServiceDesk Plus vs QnA Maker by Microsoft
Shipup2400.12%ManageEngine ServiceDesk Plus vs Shipup
WebsiteAlive2030.10%ManageEngine ServiceDesk Plus vs WebsiteAlive
Solvvy1930.10%ManageEngine ServiceDesk Plus vs Solvvy
Live Chat Monitoring1560.08%ManageEngine ServiceDesk Plus vs Live Chat Monitoring
Upscope1550.08%ManageEngine ServiceDesk Plus vs Upscope
image

Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.

ManageEngine ServiceDesk Plus vs Freshdesk

arrow_icon

ManageEngine ServiceDesk Plus vs Agent.ai

arrow_icon

ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service

arrow_icon

ManageEngine ServiceDesk Plus vs Chaport Live Chat

arrow_icon

ManageEngine ServiceDesk Plus vs OwnerListens

arrow_icon

ManageEngine ServiceDesk Plus vs Dovetail

arrow_icon

ManageEngine ServiceDesk Plus vs Salesforce Desk.com

arrow_icon

ManageEngine ServiceDesk Plus vs HelpSite

arrow_icon

Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 2157 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Canadian Solar Inc.10,000+GuelphOntarioCanada
social_iconsocial_iconsocial_iconsocial_icon
Inchcape Plc10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
PwC10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Duke Energy Corporation10,000+CharlotteNorth CarolinaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Ply Gem10,000+CaryNorth CarolinaUnited States
social_iconsocial_iconsocial_iconsocial_icon
UST10,000+Aliso ViejoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
DMart - Avenue Supermarts Ltd10,000+MumbaiMaharashtraIndia
social_iconsocial_iconsocial_iconsocial_icon
Trident Group10,000+LudhianaPunjabIndia
social_iconsocial_iconsocial_iconsocial_icon
Dell10,000+Round RockTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
FUJITSU SYSTEMS LIMITED10,000+TokyoTokyoJapan
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Managed Services (67), Cloud Services (64), Digital Transformation (43).

Customers

Download the 6sense Chrome Extension to get verified contact data of ManageEngine ServiceDesk Plus employees

Install Now
Company Logo

ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (486 companies), 100 - 249 employees (342 companies), 250 - 499 employees (315 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 764(52.91%), United Kingdom with 135(9.35%), Canada with 96(6.65%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

image

Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Live Chat
Customer Support Services
Project Collaboration
IT Service
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Agent.ai ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.

faq icon

What is ManageEngine ServiceDesk Plus customer distribution based on company size?

faq icon

What is ManageEngine ServiceDesk Plus market share in the customer-support?

faq icon

What are the top countries that use ManageEngine ServiceDesk Plus?

faq icon

What are the top industries that use ManageEngine ServiceDesk Plus?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Interested in 6sense for your organization?

Book a Demo
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense