Freshdesk Vs ManageEngine ServiceDesk Plus : In-Depth Comparison

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imageFreshdesk

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Categories where Freshdesk and ManageEngine ServiceDesk Plus compete

Customer Support Services
Project Collaboration
Contact Center
Customer Experience
Help Desk And Ticketing

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Freshdesk

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Comparing the customer bases of Freshdesk and ManageEngine ServiceDesk Plus

Comparing the customer bases of Freshdesk and ManageEngine ServiceDesk Plus, we can see that Freshdesk has 119340 customer(s), while ManageEngine ServiceDesk Plus has 799 customer(s). In the Customer Support Services category, with 119340 customer(s) Freshdesk stands at 1st place by ranking, while ManageEngine ServiceDesk Plus with 799 customer(s), is at the 8th place.

Freshdesk

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1st

119340 Customer

ManageEngine ServiceDesk Plus

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8th

799 Customer

Comparing the market share of Freshdesk and ManageEngine ServiceDesk Plus

Freshdesk has a 88.36% market share in the Customer Support Services category, while ManageEngine ServiceDesk Plus has a 0.59% market share in the same space.

Compare Freshdesk vs ManageEngine ServiceDesk Plus customers by geography

Comparing Freshdesk and ManageEngine ServiceDesk Plus customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while ManageEngine ServiceDesk Plus has more customers in United States.

Freshdesk

ManageEngine ServiceDesk Plus

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshdesk vs ManageEngine ServiceDesk Plus’s target audience.

Freshdesk

New

29 Customer

Lost

21 Customer

ManageEngine ServiceDesk Plus

New

2 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshdesk and ManageEngine ServiceDesk Plus compete against each other?

Freshdesk and ManageEngine ServiceDesk Plus compete against each other in the Customer Support Services, Project Collaboration, Contact Center, Customer Experience, Help Desk And Ticketing.

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How does the market share of Freshdesk and ManageEngine ServiceDesk Plus compare in the Customer Support Services market?

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How many customers are acquired by Freshdesk and ManageEngine ServiceDesk Plus in the Customer Support Services segment?

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What are the countries in which Freshdesk and ManageEngine ServiceDesk Plus has more customers?

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