Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Freshdesk
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Freshdesk is an online cloud-based customer service software providing helpdesk support.
Market Share of Freshdesk
- Current Customer(s) The number of companies that currently use Freshdesk
- 110695
- Websites Added The number of companies that have started using Freshdesk in the past month.
765- compared to last month
- Websites Dropped The number of companies that have stopped using Freshdesk in the past month.
843- compared to last month
Top Competitors and Alternatives of Freshdesk
The top three of Freshdesk’s competitors in the Customer Support Services category are Assist AI with 3.88%, Service with 3.70%, Wise with 2.62% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshdesk
The top three of Freshdesk’s competitors in the Customer Support Services category are Assist AI with 3.88%, Service with 3.70%, Wise with 2.62% market share.
Customers of Freshdesk
Around the world in 2023, over 87165 companies have started using Freshdesk as Customer Support Services tool.
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Freshdesk Customers by Industry
The three top industries that use Freshdesk for Customer Support Services are Marketing (1907), Technology (1785), Digital Marketing (1671).
Freshdesk Customers by Employee Size
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (28994 companies), 0 - 9 employees (22804 companies), 100 - 249 employees (17196 companies).
Freshdesk Customers by Geography
The top three geographies of Freshdesk for customer-support are the United States with 43709(39.49%), United Kingdom with 9989(9.02%), India with 8163(7.37%) customers respectively.
Employees of Freshdesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Freshdesk competitors?
Freshdesk’s Top competitors in the customer-support category are Assist AI, Service, Wise. You can view a full list of Freshdesk competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Freshdesk and 40,000 other technologies on the internet.You can also compare Freshdesk and its feature with top competitors here : Freshdesk vs Assist AI Freshdesk vs Service Freshdesk vs Wise .
What is Freshdesk customer distribution based on company size?
The majority of Freshdesk’s customers for the customer-support category fall in the company size of 20 - 49 employees (28994 companies), 0 - 9 employees (22804 companies), 100 - 249 employees (17196 companies). You can view a distribution chart of Freshdesk customers by company size .
What is Freshdesk market share in the customer-support?
Freshdesk has market share of 81.01% in customer-support market. Freshdesk competes with 65 competitor tools in customer-support category. The top alternatives for Freshdesk customer-support tool are Assist AI with 3.88%, Service with 3.70%, Wise with 2.62% market share.
What are the top industries that use Freshdesk?
Top industries that use Freshdesk for customer-support are Marketing (1907), Technology (1785), Digital Marketing (1671).
What are the top countries that use Freshdesk?
Around the world in 2023, over 87165 companies have started using Freshdesk as customer-support tool. Companies using Freshdesk for customer-support are majorly from United States with 43709 customers. 39.49% of Freshdesk customers are from the United States. Other top countries using Freshdesk are United Kingdom and India with 9989(9.02%) and 8163(7.37%) customers respectively.
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