Freshdesk Vs Dovetail : In-Depth Comparison

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Categories where Freshdesk and Dovetail compete

Customer Experience
Contact Center
Customer Support
Customer Support Services
Knowledge Management

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Freshdesk

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Comparing the customer bases of Freshdesk and Dovetail

Comparing the customer bases of Freshdesk and Dovetail, we can see that Freshdesk has 174720 customer(s), while Dovetail has 723 customer(s). In the Customer Support Services category, with 174720 customer(s) Freshdesk stands at 1st place by ranking, while Dovetail with 723 customer(s), is at the 7th place.

Freshdesk

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1st

174720 Customer

Dovetail

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7th

723 Customer

Comparing the market share of Freshdesk and Dovetail

Freshdesk has a 90.67% market share in the Customer Support Services category, while Dovetail has a 0.38% market share in the same space.

Compare Freshdesk vs Dovetail customers by geography

Comparing Freshdesk and Dovetail customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while Dovetail has more customers in United States.

Freshdesk

Dovetail

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshdesk vs Dovetail’s target audience.

Freshdesk

New

20 Customer

Lost

10 Customer

Dovetail

New

13 Customer

Lost

5 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshdesk and Dovetail compete against each other?

Freshdesk and Dovetail compete against each other in the Customer Experience, Contact Center, Customer Support, Customer Support Services, Knowledge Management.

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How does the market share of Freshdesk and Dovetail compare in the Customer Support Services market?

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How many customers are acquired by Freshdesk and Dovetail in the Customer Support Services segment?

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What are the countries in which Freshdesk and Dovetail has more customers?

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