Question 1

What are the different markets in which
        Agent.ai and
        Dovetail compete against each other?

Accepted Answer

Agent.ai and
        Dovetail compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Help Desk And Ticketing, Live Chat.

Question 2

How does the market share of
        Agent.ai
        and Dovetail compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Agent.ai has a
        2.87%
        market share in comparison to
        Dovetail’s
        0.37%.
        Since it has a better market share coverage,
        Agent.ai holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Dovetail holds the
        7th spot.

Question 3

How many customers are acquired by
        Agent.ai and
        Dovetail in the
        Customer Support Services segment?

Accepted Answer

Agent.ai has
        5,569 customers and
        Dovetail has
        712 customers in the
        Customer Support Services
        segment. Agent.ai has
        4857 more customers than
        Dovetail in this category.

Question 4

What are the countries in which
        Agent.ai and
        Dovetail has more customers?

Accepted Answer

Agent.ai has more customers in United States, United Kingdom and Australia.
Dovetail has more customers in United States, United Kingdom and Australia.

Agent.ai Vs Dovetail : In-Depth Comparison

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Comparing the customer bases of Agent.ai and Dovetail

Comparing the market share of Agent.ai and Dovetail

Compare Agent.ai vs Dovetail customers by geography

Customer Movements for this month

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