Categories where Freshdesk and Dovetail compete
Freshdesk
Comparing the customer bases of Freshdesk and Dovetail, we can see that Freshdesk has 174720 customer(s), while Dovetail has 723 customer(s). In the Customer Support Services category, with 174720 customer(s) Freshdesk stands at 1st place by ranking, while Dovetail with 723 customer(s), is at the 7th place.
Freshdesk
1st
174720 Customer
Dovetail
7th
723 Customer
Freshdesk has a 90.67% market share in the Customer Support Services category, while Dovetail has a 0.38% market share in the same space.
Comparing Freshdesk and Dovetail customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while Dovetail has more customers in United States.
Freshdesk
Dovetail
Gain actionable insights about the buying patterns of Freshdesk vs Dovetail’s target audience.
Freshdesk
New
20 Customer
Lost
10 Customer
Dovetail
New
13 Customer
Lost
5 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshdesk and Dovetail compete against each other?
Freshdesk and Dovetail compete against each other in the Customer Experience, Contact Center, Customer Support, Customer Support Services, Knowledge Management.
How does the market share of Freshdesk and Dovetail compare in the Customer Support Services market?
How many customers are acquired by Freshdesk and Dovetail in the Customer Support Services segment?
What are the countries in which Freshdesk and Dovetail has more customers?
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