Categories where Freshdesk and Microsoft Dynamics 365 for Customer Service compete
Freshdesk
Comparing the customer bases of Freshdesk and Microsoft Dynamics 365 for Customer Service, we can see that Freshdesk has 119340 customer(s), while Microsoft Dynamics 365 for Customer Service has 1974 customer(s). In the Customer Support Services category, with 119340 customer(s) Freshdesk stands at 1st place by ranking, while Microsoft Dynamics 365 for Customer Service with 1974 customer(s), is at the 3rd place.
Freshdesk
1st
119340 Customer
Microsoft Dynamics 365 for Customer Service
3rd
1974 Customer
Freshdesk has a 88.36% market share in the Customer Support Services category, while Microsoft Dynamics 365 for Customer Service has a 1.46% market share in the same space.
Comparing Freshdesk and Microsoft Dynamics 365 for Customer Service customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while Microsoft Dynamics 365 for Customer Service has more customers in United States.
Freshdesk
Microsoft Dynamics 365 for Customer Service
Gain actionable insights about the buying patterns of Freshdesk vs Microsoft Dynamics 365 for Customer Service’s target audience.
Freshdesk
New
29 Customer
Lost
21 Customer
Microsoft Dynamics 365 for Customer Service
New
12 Customer
Lost
14 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshdesk and Microsoft Dynamics 365 for Customer Service compete against each other?
Freshdesk and Microsoft Dynamics 365 for Customer Service compete against each other in the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.
How does the market share of Freshdesk and Microsoft Dynamics 365 for Customer Service compare in the Customer Support Services market?
How many customers are acquired by Freshdesk and Microsoft Dynamics 365 for Customer Service in the Customer Support Services segment?
What are the countries in which Freshdesk and Microsoft Dynamics 365 for Customer Service has more customers?
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