Freshdesk Vs Microsoft Dynamics 365 for Customer Service : In-Depth Comparison

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imageFreshdesk

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Categories where Freshdesk and Microsoft Dynamics 365 for Customer Service compete

Customer Support Services
Contact Center
Customer Experience
Knowledge Management
Project Collaboration

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Freshdesk

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Comparing the customer bases of Freshdesk and Microsoft Dynamics 365 for Customer Service

Comparing the customer bases of Freshdesk and Microsoft Dynamics 365 for Customer Service, we can see that Freshdesk has 119340 customer(s), while Microsoft Dynamics 365 for Customer Service has 1974 customer(s). In the Customer Support Services category, with 119340 customer(s) Freshdesk stands at 1st place by ranking, while Microsoft Dynamics 365 for Customer Service with 1974 customer(s), is at the 3rd place.

Freshdesk

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1st

119340 Customer

Microsoft Dynamics 365 for Customer Service

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3rd

1974 Customer

Comparing the market share of Freshdesk and Microsoft Dynamics 365 for Customer Service

Freshdesk has a 88.36% market share in the Customer Support Services category, while Microsoft Dynamics 365 for Customer Service has a 1.46% market share in the same space.

Compare Freshdesk vs Microsoft Dynamics 365 for Customer Service customers by geography

Comparing Freshdesk and Microsoft Dynamics 365 for Customer Service customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while Microsoft Dynamics 365 for Customer Service has more customers in United States.

Freshdesk

Microsoft Dynamics 365 for Customer Service

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshdesk vs Microsoft Dynamics 365 for Customer Service’s target audience.

Freshdesk

New

29 Customer

Lost

21 Customer

Microsoft Dynamics 365 for Customer Service

New

12 Customer

Lost

14 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshdesk and Microsoft Dynamics 365 for Customer Service compete against each other?

Freshdesk and Microsoft Dynamics 365 for Customer Service compete against each other in the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

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How does the market share of Freshdesk and Microsoft Dynamics 365 for Customer Service compare in the Customer Support Services market?

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How many customers are acquired by Freshdesk and Microsoft Dynamics 365 for Customer Service in the Customer Support Services segment?

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What are the countries in which Freshdesk and Microsoft Dynamics 365 for Customer Service has more customers?

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