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Textline

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Textline is a business text messaging app that lets customers text your company, organization, or department. 

Customer Support Services
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Market Share of Textline

Current Customer(s)

196

Market Share (Est.)

0.10%

Ranking

#16

Top Competitors and Alternatives of Textline

The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 89.96%, Agent.ai with 3.69%, Microsoft Dynamics 365 for Customer Service with 1.15% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk17464789.96%Textline vs Freshdesk
Agent.ai71693.69%Textline vs Agent.ai
Microsoft Dynamics 365 for Customer Service22421.15%Textline vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat20871.08%Textline vs Chaport Live Chat
OwnerListens12370.64%Textline vs OwnerListens
ManageEngine ServiceDesk Plus10770.55%Textline vs ManageEngine ServiceDesk Plus
Dovetail7000.36%Textline vs Dovetail
HelpSite6950.36%Textline vs HelpSite
Salesforce Desk.com4480.23%Textline vs Salesforce Desk.com
Guru4250.22%Textline vs Guru
Boomtown3590.18%Textline vs Boomtown
Amelia2930.15%Textline vs Amelia
Shipup2520.13%Textline vs Shipup
WebsiteAlive2170.11%Textline vs WebsiteAlive
Next IT2150.11%Textline vs Next IT
Upscope1840.09%Textline vs Upscope
Cyara1820.09%Textline vs Cyara
Solvvy1490.08%Textline vs Solvvy
Live Chat Monitoring1440.07%Textline vs Live Chat Monitoring
QnA Maker by Microsoft1420.07%Textline vs QnA Maker by Microsoft
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Popular Comparisons

Top Competitors and Alternatives of Textline

The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 89.96%, Agent.ai with 3.69%, Microsoft Dynamics 365 for Customer Service with 1.15% market share.

Textline vs Freshdesk

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Textline vs Agent.ai

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Textline vs Microsoft Dynamics 365 for Customer Service

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Textline vs Chaport Live Chat

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Textline vs OwnerListens

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Textline vs ManageEngine ServiceDesk Plus

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Textline vs Dovetail

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Textline vs HelpSite

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Customers of Textline

Around the world in 2026, over 196 companies have started using Textline as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Goldman Sachs10,000+New York CityNew YorkUnited States
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Vanderbilt University10,000+NashvilleTennesseeUnited States
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Live Nation Entertainment10,000+Beverly HillsCaliforniaUnited States
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Thomson Reuters10,000+TorontoOntarioCanada
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Penske Corporation10,000+Bloomfield HillsMichiganUnited States
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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Uber10,000+San FranciscoCaliforniaUnited States
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Reuters10,000+New York CityNew YorkUnited States
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Morgan Stanley10,000+New York CityNew YorkUnited States
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Farmers Insurance10,000+Woodland HillsCaliforniaUnited States
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Textline Customers by Products and Services

The top three products and services offering customers that use Textline for Customer Support Services are Mental Health (4), Customer Service (3), Research (3).

Customers

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Textline Customers by Employee Size

The majority of Textline's customers for the customer-support category fall in the company size of 20 - 49 employees (50 companies), 0 - 9 employees (46 companies), 100 - 249 employees (40 companies).

Employee Size

Textline Customers by Geography

The top three geographies of Textline for customer-support are the United States with 165(85.05%), Canada with 18(9.28%), United Kingdom with 2(1.03%) customers respectively.

Customers

Employees of Textline

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Also see other Products/Services by Textline in:

Customer Support Services
Business Text Messaging

FAQ

Find answers to the most often asked questions by users.

Who are the top Textline competitors?

Textline’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Textline competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Textline and 40,000 other technologies on the internet. You can also compare Textline and its feature with top competitors here : Textline vs Freshdesk Textline vs Agent.ai Textline vs Microsoft Dynamics 365 for Customer Service.

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What is Textline customer distribution based on company size?

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What is Textline market share in the customer-support?

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What are the top countries that use Textline?

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What are the top industries that use Textline?

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