Textline is a business text messaging app that lets customers text your company, organization, or department.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174011 | 90.44% | Textline vs Freshdesk |
| Agent.ai | 6102 | 3.17% | Textline vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2370 | 1.23% | Textline vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1968 | 1.02% | Textline vs Chaport Live Chat |
| OwnerListens | 1230 | 0.64% | Textline vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1089 | 0.57% | Textline vs ManageEngine ServiceDesk Plus |
| HelpSite | 680 | 0.35% | Textline vs HelpSite |
| Dovetail | 669 | 0.35% | Textline vs Dovetail |
| Salesforce Desk.com | 450 | 0.23% | Textline vs Salesforce Desk.com |
| Guru | 423 | 0.22% | Textline vs Guru |
| Boomtown | 360 | 0.19% | Textline vs Boomtown |
| Amelia | 300 | 0.16% | Textline vs Amelia |
| Shipup | 249 | 0.13% | Textline vs Shipup |
| Next IT | 223 | 0.12% | Textline vs Next IT |
| WebsiteAlive | 212 | 0.11% | Textline vs WebsiteAlive |
| Cyara | 176 | 0.09% | Textline vs Cyara |
| Upscope | 171 | 0.09% | Textline vs Upscope |
| Solvvy | 151 | 0.08% | Textline vs Solvvy |
| QnA Maker by Microsoft | 141 | 0.07% | Textline vs QnA Maker by Microsoft |
| Live Chat Monitoring | 135 | 0.07% | Textline vs Live Chat Monitoring |
Popular Comparisons
The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
Textline vs Freshdesk
Textline vs Agent.ai
Textline vs Microsoft Dynamics 365 for Customer Service
Textline vs Chaport Live Chat
Textline vs OwnerListens
Textline vs ManageEngine ServiceDesk Plus
Textline vs HelpSite
Textline vs Dovetail
Around the world in 2026, over 199 companies have started using Textline as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Uber | 10,000+ | San Francisco | California | United States | |
| Reuters | 10,000+ | New York City | New York | United States | |
| Morgan Stanley | 10,000+ | New York City | New York | United States | |
| Farmers Insurance | 10,000+ | Woodland Hills | California | United States | |
| Live Nation Entertainment | 10,000+ | Beverly Hills | California | United States | |
| Live Nation Entertainment | 10,000+ | Beverly Hills | California | United States | |
| Goldman Sachs | 10,000+ | New York City | New York | United States | |
| Penske Corporation | 10,000+ | Bloomfield Hills | Michigan | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
| Rutgers University | 10,000+ | New Brunswick | New Jersey | United States |
The top three products and services offering customers that use Textline for Customer Support Services are Mental Health (4), Customer Service (3), Community Outreach (3).
Customers
The majority of Textline's customers for the customer-support category fall in the company size of 20 - 49 employees (52 companies), 0 - 9 employees (47 companies), 100 - 249 employees (41 companies).
Employee Size
The top three geographies of Textline for customer-support are the United States with 168(85.28%), Canada with 17(8.63%), United Kingdom with 2(1.02%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Textline competitors?
Textline’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Textline competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Textline and 40,000 other technologies on the internet. You can also compare Textline and its feature with top competitors here : Textline vs Freshdesk Textline vs Agent.ai Textline vs Microsoft Dynamics 365 for Customer Service.
What is Textline customer distribution based on company size?
What is Textline market share in the customer-support?
What are the top countries that use Textline?
What are the top industries that use Textline?
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