Textline is a business text messaging app that lets customers text your company, organization, or department.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 91.16%, Agent.ai with 2.66%, Microsoft Dynamics 365 for Customer Service with 1.16% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 176141 | 91.16% | Textline vs Freshdesk |
| Agent.ai | 5143 | 2.66% | Textline vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2250 | 1.16% | Textline vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1950 | 1.01% | Textline vs Chaport Live Chat |
| OwnerListens | 1189 | 0.62% | Textline vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1074 | 0.56% | Textline vs ManageEngine ServiceDesk Plus |
| Dovetail | 717 | 0.37% | Textline vs Dovetail |
| HelpSite | 698 | 0.36% | Textline vs HelpSite |
| Salesforce Desk.com | 448 | 0.23% | Textline vs Salesforce Desk.com |
| Boomtown | 360 | 0.19% | Textline vs Boomtown |
| Guru | 353 | 0.18% | Textline vs Guru |
| Amelia | 281 | 0.15% | Textline vs Amelia |
| Shipup | 264 | 0.14% | Textline vs Shipup |
| WebsiteAlive | 222 | 0.11% | Textline vs WebsiteAlive |
| Next IT | 218 | 0.11% | Textline vs Next IT |
| Upscope | 215 | 0.11% | Textline vs Upscope |
| Cyara | 185 | 0.10% | Textline vs Cyara |
| Live Chat Monitoring | 158 | 0.08% | Textline vs Live Chat Monitoring |
| Solvvy | 147 | 0.08% | Textline vs Solvvy |
| QnA Maker by Microsoft | 139 | 0.07% | Textline vs QnA Maker by Microsoft |
Popular Comparisons
The top three of Textline’s competitors in the Customer Support Services category are Freshdesk with 91.16%, Agent.ai with 2.66%, Microsoft Dynamics 365 for Customer Service with 1.16% market share.
Textline vs Freshdesk
Textline vs Agent.ai
Textline vs Microsoft Dynamics 365 for Customer Service
Textline vs Chaport Live Chat
Textline vs OwnerListens
Textline vs ManageEngine ServiceDesk Plus
Textline vs Dovetail
Textline vs HelpSite
Around the world in 2026, over 172 companies have started using Textline as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| AT&T | 10,000+ | Dallas | Texas | United States | |
| Rutgers University | 10,000+ | New Brunswick | New Jersey | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Uber | 10,000+ | San Francisco | California | United States | |
| Vanderbilt University | 10,000+ | Nashville | Tennessee | United States | |
| Goldman Sachs | 10,000+ | New York City | New York | United States | |
| Reuters | 10,000+ | New York City | New York | United States | |
| Morgan Stanley | 10,000+ | New York City | New York | United States | |
| Live Nation Entertainment | 10,000+ | Beverly Hills | California | United States | |
| University Of Utah Hospital | 5,000 - 9,999 | Salt Lake City | Utah | United States |
The top three products and services offering customers that use Textline for Customer Support Services are Customer Service (4), Mental Health (3), Research (3).
Customers
The majority of Textline's customers for the customer-support category fall in the company size of 20 - 49 employees (49 companies), 0 - 9 employees (40 companies), 100 - 249 employees (35 companies).
Employee Size
The top three geographies of Textline for customer-support are the United States with 143(83.63%), Canada with 16(9.36%), India with 3(1.75%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Textline competitors?
Textline’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Textline competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Textline and 40,000 other technologies on the internet. You can also compare Textline and its feature with top competitors here : Textline vs Freshdesk Textline vs Agent.ai Textline vs Microsoft Dynamics 365 for Customer Service.
What is Textline customer distribution based on company size?
What is Textline market share in the customer-support?
What are the top countries that use Textline?
What are the top industries that use Textline?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo