Amelia
Amelia is an AI software company that delivers cognitive, conversational solutions for the enterprise.Amelia streamlines IT operations, automates proc...Read more
Market Share of Amelia
Current Customer(s)
233
Market Share (Est.)
0.17%
Ranking
#18
Top Competitors and Alternatives of Amelia
The top three of Amelia’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 118690 | 88.28% | Amelia vs Freshdesk |
| Wise | 3102 | 2.31% | Amelia vs Wise |
| Microsoft Dynamics 365 for Customer Service | 1917 | 1.43% | Amelia vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1581 | 1.18% | Amelia vs Chaport Live Chat |
| Solvvy | 1153 | 0.86% | Amelia vs Solvvy |
| Onestop | 870 | 0.65% | Amelia vs Onestop |
| HelpSite | 815 | 0.61% | Amelia vs HelpSite |
| ManageEngine ServiceDesk Plus | 779 | 0.58% | Amelia vs ManageEngine ServiceDesk Plus |
| Salesforce Desk.com | 670 | 0.50% | Amelia vs Salesforce Desk.com |
| Boomtown | 540 | 0.40% | Amelia vs Boomtown |
| WebsiteAlive | 407 | 0.30% | Amelia vs WebsiteAlive |
| Agent.ai | 344 | 0.26% | Amelia vs Agent.ai |
| Next IT | 315 | 0.23% | Amelia vs Next IT |
| Live Chat Monitoring | 292 | 0.22% | Amelia vs Live Chat Monitoring |
| Influx | 288 | 0.21% | Amelia vs Influx |
| Shipup | 273 | 0.20% | Amelia vs Shipup |
| Upscope | 240 | 0.18% | Amelia vs Upscope |
| Textline | 211 | 0.16% | Amelia vs Textline |
| tuul | 198 | 0.15% | Amelia vs tuul |
| QnA Maker by Microsoft | 198 | 0.15% | Amelia vs QnA Maker by Microsoft |
Popular Comparisons
Top Competitors and Alternatives of Amelia
The top three of Amelia’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
Amelia vs Freshdesk
Amelia vs Wise
Amelia vs Microsoft Dynamics 365 for Customer Service
Amelia vs Chaport Live Chat
Amelia vs Solvvy
Amelia vs Onestop
Amelia vs HelpSite
Amelia vs ManageEngine ServiceDesk Plus
Customers of Amelia
Around the world in 2024, over 233 companies have started using Amelia as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Aspen Dental | 10,000+ | East Syracuse | New York | United States |     |
| Unisys Corporation | 10,000+ | Blue Bell | Pennsylvania | United States | |
| CenturyLink | 10,000+ | Monroe | Louisiana | United States | |
| Wipro Ltd | 10,000+ | Bengaluru | Karnataka | India | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States | |
| Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
| Barclays | 10,000+ | London | England | United Kingdom | |
| L.M. Ericsson | 10,000+ | Stockholm | Stockholm | Sweden | |
| CSL Behring | 10,000+ | King of Prussia | Pennsylvania | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Amelia Customers by Products and Services
The top three products and services offering customers that use Amelia for Customer Support Services are Insurance (14), Asset Management (12), Wealth Management (11).
Customers
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Amelia Customers by Employee Size
The majority of Amelia's customers for the customer-support category fall in the company size of 10,000+ employees (67 companies), 1,000 - 4,999 employees (33 companies), 0 - 9 employees (29 companies).
Employee Size
Amelia Customers by Geography
The top three geographies of Amelia for customer-support are the United States with 136(68.69%), United Kingdom with 15(7.58%), Canada with 10(5.05%) customers respectively.
Customers
Employees of Amelia
Also see other Products/Services by Amelia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Amelia competitors?
Amelia’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of Amelia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Amelia and 40,000 other technologies on the internet. You can also compare Amelia and its feature with top competitors here : Amelia vs Freshdesk Amelia vs Wise Amelia vs Microsoft Dynamics 365 for Customer Service.
What is Amelia customer distribution based on company size?
What is Amelia market share in the customer-support?
What are the top countries that use Amelia?
What are the top industries that use Amelia?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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