Amelia
Amelia is an AI software company that delivers cognitive, conversational solutions for the enterprise.Amelia streamlines IT operations, automates proc...Read more
Market Share of Amelia
Current Customer(s)
281
Market Share (Est.)
0.14%
Ranking
#12
Top Competitors and Alternatives of Amelia
The top three of Amelia’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 181585 | 91.06% | Amelia vs Freshdesk |
| Agent.ai | 5014 | 2.51% | Amelia vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2358 | 1.18% | Amelia vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1950 | 0.98% | Amelia vs Chaport Live Chat |
| ManageEngine ServiceDesk Plus | 1196 | 0.60% | Amelia vs ManageEngine ServiceDesk Plus |
| OwnerListens | 1195 | 0.60% | Amelia vs OwnerListens |
| Dovetail | 715 | 0.36% | Amelia vs Dovetail |
| HelpSite | 707 | 0.35% | Amelia vs HelpSite |
| Salesforce Desk.com | 638 | 0.32% | Amelia vs Salesforce Desk.com |
| Boomtown | 500 | 0.25% | Amelia vs Boomtown |
| Guru | 364 | 0.18% | Amelia vs Guru |
| Next IT | 278 | 0.14% | Amelia vs Next IT |
| Shipup | 274 | 0.14% | Amelia vs Shipup |
| WebsiteAlive | 230 | 0.12% | Amelia vs WebsiteAlive |
| Upscope | 215 | 0.11% | Amelia vs Upscope |
| Cyara | 214 | 0.11% | Amelia vs Cyara |
| Textline | 201 | 0.10% | Amelia vs Textline |
| QnA Maker by Microsoft | 175 | 0.09% | Amelia vs QnA Maker by Microsoft |
| Live Chat Monitoring | 169 | 0.08% | Amelia vs Live Chat Monitoring |
| Solvvy | 164 | 0.08% | Amelia vs Solvvy |
Popular Comparisons
Top Competitors and Alternatives of Amelia
The top three of Amelia’s competitors in the Customer Support Services category are Freshdesk with 91.06%, Agent.ai with 2.51%, Microsoft Dynamics 365 for Customer Service with 1.18% market share.
Amelia vs Freshdesk
Amelia vs Agent.ai
Amelia vs Microsoft Dynamics 365 for Customer Service
Amelia vs Chaport Live Chat
Amelia vs ManageEngine ServiceDesk Plus
Amelia vs OwnerListens
Amelia vs Dovetail
Amelia vs HelpSite
Customers of Amelia
Around the world in 2025, over 280 companies have started using Amelia as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Signify | 10,000+ | Eindhoven | North Brabant | Netherlands |     |
| Nutrien Ag Solutions | 10,000+ | Loveland | Colorado | United States | |
| Pennsylvania State University | 10,000+ | State College | Pennsylvania | United States | |
| Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
| Chubb | 10,000+ | Zurich | Zurich | Switzerland | |
| BlackRock | 10,000+ | New York City | New York | United States | |
| Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
| Centene Corporation | 10,000+ | St. Louis | Missouri | United States | |
| JPMorganChase | 10,000+ | New York City | New York | United States | |
| CGI | 10,000+ | Montreal | Quebec | Canada | |
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Amelia Customers by Products and Services
The top three products and services offering customers that use Amelia for Customer Support Services are Cloud Services (17), Insurance (15), Asset Management (14).
Customers
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Amelia Customers by Employee Size
The majority of Amelia's customers for the customer-support category fall in the company size of 10,000+ employees (100 companies), 1,000 - 4,999 employees (45 companies), 100 - 249 employees (30 companies).
Employee Size
Amelia Customers by Geography
The top three geographies of Amelia for customer-support are the United States with 177(71.66%), United Kingdom with 14(5.67%), Canada with 13(5.26%) customers respectively.
Customers
Employees of Amelia
Also see other Products/Services by Amelia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Amelia competitors?
Amelia’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Amelia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Amelia and 40,000 other technologies on the internet. You can also compare Amelia and its feature with top competitors here : Amelia vs Freshdesk Amelia vs Agent.ai Amelia vs Microsoft Dynamics 365 for Customer Service.
What is Amelia customer distribution based on company size?
What is Amelia market share in the customer-support?
What are the top countries that use Amelia?
What are the top industries that use Amelia?
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