Question 1

What are the different markets in which
        Freshdesk and
        Amelia compete against each other?

Accepted Answer

Freshdesk and
        Amelia compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Amelia compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        91.06%
        market share in comparison to
        Amelia’s
        0.14%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Amelia holds the
        12th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Amelia in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        181,585 customers and
        Amelia has
        281 customers in the
        Customer Support Services
        segment. Freshdesk has
        181304 more customers than
        Amelia in this category.

Question 4

What are the countries in which
        Freshdesk and
        Amelia has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Amelia has more customers in United States, United Kingdom and Canada.

Freshdesk Vs Amelia : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Amelia

Comparing the market share of Freshdesk and Amelia

Compare Freshdesk vs Amelia customers by geography

Customer Movements for this month

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