QnA Maker by Microsoft
Microsoft QnA Maker is a web-based service that trains AI to respond to user's questions in a more natural, conversational way.
Market Share of QnA Maker by Microsoft
Current Customer(s)
141
Market Share (Est.)
0.07%
Ranking
#19
Top Competitors and Alternatives of QnA Maker by Microsoft
The top three of QnA Maker by Microsoft’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
Popular Comparisons
Top Competitors and Alternatives of QnA Maker by Microsoft
The top three of QnA Maker by Microsoft’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
QnA Maker by Microsoft vs Freshdesk
QnA Maker by Microsoft vs Agent.ai
QnA Maker by Microsoft vs Microsoft Dynamics 365 for Customer Service
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QnA Maker by Microsoft vs ManageEngine ServiceDesk Plus
QnA Maker by Microsoft vs HelpSite
QnA Maker by Microsoft vs Dovetail
Customers of QnA Maker by Microsoft
Around the world in 2026, over 139 companies have started using QnA Maker by Microsoft as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DTE Energy | 10,000+ | Detroit | Michigan | United States |     |
| National Basketball Association | 10,000+ | New York City | New York | United States | |
| Humana | 10,000+ | Louisville | Kentucky | United States | |
| Nestle | 10,000+ | Vevey | Vaud | Switzerland | |
| Telefonica SA | 10,000+ | Madrid | Madrid | Spain | |
| Principal Financial Group | 10,000+ | Des Moines | Iowa | United States | |
| Falabella | 10,000+ | Santiago | Santiago Metropolitan | Chile | |
| Broadcom | 10,000+ | Palo Alto | California | United States | |
| TIM | 10,000+ | Milan | Lombardy | Italy | |
| UST | 10,000+ | Aliso Viejo | California | United States | |
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QnA Maker by Microsoft Customers by Products and Services
The top three products and services offering customers that use QnA Maker by Microsoft for Customer Support Services are Cloud Services (20), Cybersecurity (11), Consulting (11).
Customers
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QnA Maker by Microsoft Customers by Employee Size
The majority of QnA Maker by Microsoft's customers for the customer-support category fall in the company size of 10,000+ employees (66 companies), 1,000 - 4,999 employees (20 companies), 100 - 249 employees (18 companies).
Employee Size
QnA Maker by Microsoft Customers by Geography
The top three geographies of QnA Maker by Microsoft for customer-support are the United States with 53(46.49%), United Kingdom with 14(12.28%), India with 14(12.28%) customers respectively.
Customers
Employees of QnA Maker by Microsoft
Also see other Products/Services by QnA Maker by Microsoft in:
FAQ
Find answers to the most often asked questions by users.
Who are the top QnA Maker by Microsoft competitors?
QnA Maker by Microsoft’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of QnA Maker by Microsoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of QnA Maker by Microsoft and 40,000 other technologies on the internet. You can also compare QnA Maker by Microsoft and its feature with top competitors here : QnA Maker by Microsoft vs Freshdesk QnA Maker by Microsoft vs Agent.ai QnA Maker by Microsoft vs Microsoft Dynamics 365 for Customer Service.
What is QnA Maker by Microsoft customer distribution based on company size?
What is QnA Maker by Microsoft market share in the customer-support?
What are the top countries that use QnA Maker by Microsoft?
What are the top industries that use QnA Maker by Microsoft?
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