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Boomtown

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Boomtown is an intelligent support platform built for brick and mortar business.

Customer Support Services
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Market Share of Boomtown

Current Customer(s)

360

Market Share (Est.)

0.19%

Ranking

#11

Top Competitors and Alternatives of Boomtown

The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk17401190.44%Boomtown vs Freshdesk
Agent.ai61023.17%Boomtown vs Agent.ai
Microsoft Dynamics 365 for Customer Service23701.23%Boomtown vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat19681.02%Boomtown vs Chaport Live Chat
OwnerListens12300.64%Boomtown vs OwnerListens
ManageEngine ServiceDesk Plus10890.57%Boomtown vs ManageEngine ServiceDesk Plus
HelpSite6800.35%Boomtown vs HelpSite
Dovetail6690.35%Boomtown vs Dovetail
Salesforce Desk.com4500.23%Boomtown vs Salesforce Desk.com
Guru4230.22%Boomtown vs Guru
Amelia3000.16%Boomtown vs Amelia
Shipup2490.13%Boomtown vs Shipup
Next IT2230.12%Boomtown vs Next IT
WebsiteAlive2120.11%Boomtown vs WebsiteAlive
Textline2010.10%Boomtown vs Textline
Cyara1760.09%Boomtown vs Cyara
Upscope1710.09%Boomtown vs Upscope
Solvvy1510.08%Boomtown vs Solvvy
QnA Maker by Microsoft1410.07%Boomtown vs QnA Maker by Microsoft
Live Chat Monitoring1350.07%Boomtown vs Live Chat Monitoring
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Popular Comparisons

Top Competitors and Alternatives of Boomtown

The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.

Boomtown vs Freshdesk

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Boomtown vs Agent.ai

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Boomtown vs Microsoft Dynamics 365 for Customer Service

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Boomtown vs Chaport Live Chat

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Boomtown vs OwnerListens

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Boomtown vs ManageEngine ServiceDesk Plus

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Boomtown vs HelpSite

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Boomtown vs Dovetail

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Customers of Boomtown

Around the world in 2026, over 355 companies have started using Boomtown as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Hy-Vee10,000+West Des MoinesIowaUnited States
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The Permanente Federation LLC10,000+OaklandCaliforniaUnited States
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Red Bull10,000+Fuschl am SeeSalzburgAustria
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Crunchbase10,000+San FranciscoCaliforniaUnited States
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The Service Companies10,000+MiamiFloridaUnited States
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Boomtown Casino & Hotel New Orleans10,000+HarveyLouisianaUnited States
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John Cradden10,000+DublinLeinsterIreland
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Whole Foods Market10,000+AustinTexasUnited States
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REMAX10,000+DenverColoradoUnited States
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PENN Entertainment10,000+WyomissingPennsylvaniaUnited States
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Boomtown Customers by Products and Services

The top three products and services offering customers that use Boomtown for Customer Support Services are Real Estate (17), Marketing (14), Property Management (13).

Customers

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Boomtown Customers by Employee Size

The majority of Boomtown's customers for the customer-support category fall in the company size of 20 - 49 employees (105 companies), 0 - 9 employees (79 companies), 100 - 249 employees (54 companies).

Employee Size

Boomtown Customers by Geography

The top three geographies of Boomtown for customer-support are the United States with 213(63.39%), United Kingdom with 82(24.40%), Australia with 11(3.27%) customers respectively.

Customers

Employees of Boomtown

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Also see other Products/Services by Boomtown in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Boomtown competitors?

Boomtown’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Boomtown competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Boomtown and 40,000 other technologies on the internet. You can also compare Boomtown and its feature with top competitors here : Boomtown vs Freshdesk Boomtown vs Agent.ai Boomtown vs Microsoft Dynamics 365 for Customer Service.

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What is Boomtown customer distribution based on company size?

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What is Boomtown market share in the customer-support?

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What are the top countries that use Boomtown?

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What are the top industries that use Boomtown?

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