Boomtown
Boomtown is an intelligent support platform built for brick and mortar business.
Market Share of Boomtown
Current Customer(s)
674
Market Share (Est.)
0.34%
Ranking
#10
Top Competitors and Alternatives of Boomtown
The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174323 | 88.86% | Boomtown vs Freshdesk |
| Agent.ai | 5458 | 2.78% | Boomtown vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 3901 | 1.99% | Boomtown vs Microsoft Dynamics 365 for Customer Service |
| ManageEngine ServiceDesk Plus | 2170 | 1.11% | Boomtown vs ManageEngine ServiceDesk Plus |
| Chaport Live Chat | 1720 | 0.88% | Boomtown vs Chaport Live Chat |
| OwnerListens | 1188 | 0.61% | Boomtown vs OwnerListens |
| Dovetail | 902 | 0.46% | Boomtown vs Dovetail |
| Salesforce Desk.com | 882 | 0.45% | Boomtown vs Salesforce Desk.com |
| HelpSite | 684 | 0.35% | Boomtown vs HelpSite |
| Guru | 481 | 0.25% | Boomtown vs Guru |
| Next IT | 377 | 0.19% | Boomtown vs Next IT |
| Cyara | 331 | 0.17% | Boomtown vs Cyara |
| Amelia | 328 | 0.17% | Boomtown vs Amelia |
| Textline | 256 | 0.13% | Boomtown vs Textline |
| QnA Maker by Microsoft | 243 | 0.12% | Boomtown vs QnA Maker by Microsoft |
| Shipup | 240 | 0.12% | Boomtown vs Shipup |
| WebsiteAlive | 203 | 0.10% | Boomtown vs WebsiteAlive |
| Solvvy | 193 | 0.10% | Boomtown vs Solvvy |
| Live Chat Monitoring | 156 | 0.08% | Boomtown vs Live Chat Monitoring |
| Upscope | 155 | 0.08% | Boomtown vs Upscope |
Popular Comparisons
Top Competitors and Alternatives of Boomtown
The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
Boomtown vs Freshdesk
Boomtown vs Agent.ai
Boomtown vs Microsoft Dynamics 365 for Customer Service
Boomtown vs ManageEngine ServiceDesk Plus
Boomtown vs Chaport Live Chat
Boomtown vs OwnerListens
Boomtown vs Dovetail
Boomtown vs Salesforce Desk.com
Customers of Boomtown
Around the world in 2026, over 666 companies have started using Boomtown as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| JTI | 10,000+ | Geneve | Geneva | Switzerland |     |
| The Service Companies | 10,000+ | Miami | Florida | United States | |
| Coldwell Banker | 10,000+ | Madison | New Jersey | United States | |
| The Permanente Federation LLC | 10,000+ | Oakland | California | United States | |
| Better Homes & Gardens Real Estate | 10,000+ | Madison | New Jersey | United States | |
| Pernod Ricard | 10,000+ | Paris | Ile-de-France | France | |
| Red Door Metro Keller Williams Realty | 10,000+ | Austin | Texas | United States | |
| HomeSmart | 10,000+ | Phoenix | Arizona | United States | |
| Whole Foods Market | 10,000+ | Austin | Texas | United States | |
| Levi Strauss & Co. | 10,000+ | San Francisco | California | United States | |
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Boomtown Customers by Products and Services
The top three products and services offering customers that use Boomtown for Customer Support Services are Real Estate (35), Property Management (30), Marketing (22).
Customers
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Boomtown Customers by Employee Size
The majority of Boomtown's customers for the customer-support category fall in the company size of 20 - 49 employees (193 companies), 0 - 9 employees (171 companies), 100 - 249 employees (99 companies).
Employee Size
Boomtown Customers by Geography
The top three geographies of Boomtown for customer-support are the United States with 419(67.26%), United Kingdom with 141(22.63%), Australia with 18(2.89%) customers respectively.
Customers
Employees of Boomtown
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FAQ
Find answers to the most often asked questions by users.
Who are the top Boomtown competitors?
Boomtown’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Boomtown competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Boomtown and 40,000 other technologies on the internet. You can also compare Boomtown and its feature with top competitors here : Boomtown vs Freshdesk Boomtown vs Agent.ai Boomtown vs Microsoft Dynamics 365 for Customer Service.
What is Boomtown customer distribution based on company size?
What is Boomtown market share in the customer-support?
What are the top countries that use Boomtown?
What are the top industries that use Boomtown?
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