Boomtown is an intelligent support platform built for brick and mortar business.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174011 | 90.44% | Boomtown vs Freshdesk |
| Agent.ai | 6102 | 3.17% | Boomtown vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2370 | 1.23% | Boomtown vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1968 | 1.02% | Boomtown vs Chaport Live Chat |
| OwnerListens | 1230 | 0.64% | Boomtown vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1089 | 0.57% | Boomtown vs ManageEngine ServiceDesk Plus |
| HelpSite | 680 | 0.35% | Boomtown vs HelpSite |
| Dovetail | 669 | 0.35% | Boomtown vs Dovetail |
| Salesforce Desk.com | 450 | 0.23% | Boomtown vs Salesforce Desk.com |
| Guru | 423 | 0.22% | Boomtown vs Guru |
| Amelia | 300 | 0.16% | Boomtown vs Amelia |
| Shipup | 249 | 0.13% | Boomtown vs Shipup |
| Next IT | 223 | 0.12% | Boomtown vs Next IT |
| WebsiteAlive | 212 | 0.11% | Boomtown vs WebsiteAlive |
| Textline | 201 | 0.10% | Boomtown vs Textline |
| Cyara | 176 | 0.09% | Boomtown vs Cyara |
| Upscope | 171 | 0.09% | Boomtown vs Upscope |
| Solvvy | 151 | 0.08% | Boomtown vs Solvvy |
| QnA Maker by Microsoft | 141 | 0.07% | Boomtown vs QnA Maker by Microsoft |
| Live Chat Monitoring | 135 | 0.07% | Boomtown vs Live Chat Monitoring |
Popular Comparisons
The top three of Boomtown’s competitors in the Customer Support Services category are Freshdesk with 90.44%, Agent.ai with 3.17%, Microsoft Dynamics 365 for Customer Service with 1.23% market share.
Boomtown vs Freshdesk
Boomtown vs Agent.ai
Boomtown vs Microsoft Dynamics 365 for Customer Service
Boomtown vs Chaport Live Chat
Boomtown vs OwnerListens
Boomtown vs ManageEngine ServiceDesk Plus
Boomtown vs HelpSite
Boomtown vs Dovetail
Around the world in 2026, over 355 companies have started using Boomtown as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Hy-Vee | 10,000+ | West Des Moines | Iowa | United States | |
| The Permanente Federation LLC | 10,000+ | Oakland | California | United States | |
| Red Bull | 10,000+ | Fuschl am See | Salzburg | Austria | |
| Crunchbase | 10,000+ | San Francisco | California | United States | |
| The Service Companies | 10,000+ | Miami | Florida | United States | |
| Boomtown Casino & Hotel New Orleans | 10,000+ | Harvey | Louisiana | United States | |
| John Cradden | 10,000+ | Dublin | Leinster | Ireland | |
| Whole Foods Market | 10,000+ | Austin | Texas | United States | |
| REMAX | 10,000+ | Denver | Colorado | United States | |
| PENN Entertainment | 10,000+ | Wyomissing | Pennsylvania | United States |
The top three products and services offering customers that use Boomtown for Customer Support Services are Real Estate (17), Marketing (14), Property Management (13).
Customers
The majority of Boomtown's customers for the customer-support category fall in the company size of 20 - 49 employees (105 companies), 0 - 9 employees (79 companies), 100 - 249 employees (54 companies).
Employee Size
The top three geographies of Boomtown for customer-support are the United States with 213(63.39%), United Kingdom with 82(24.40%), Australia with 11(3.27%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Boomtown competitors?
Boomtown’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Boomtown competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Boomtown and 40,000 other technologies on the internet. You can also compare Boomtown and its feature with top competitors here : Boomtown vs Freshdesk Boomtown vs Agent.ai Boomtown vs Microsoft Dynamics 365 for Customer Service.
What is Boomtown customer distribution based on company size?
What is Boomtown market share in the customer-support?
What are the top countries that use Boomtown?
What are the top industries that use Boomtown?
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