Question 1

What are the different markets in which
        Freshdesk and
        Boomtown compete against each other?

Accepted Answer

Freshdesk and
        Boomtown compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Boomtown compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.34%
        market share in comparison to
        Boomtown’s
        0.26%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Boomtown holds the
        11th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Boomtown in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        109,910 customers and
        Boomtown has
        325 customers in the
        Customer Support Services
        segment. Freshdesk has
        109585 more customers than
        Boomtown in this category.

Question 4

What are the countries in which
        Freshdesk and
        Boomtown has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Boomtown has more customers in United States, United Kingdom and Australia.

Freshdesk Vs Boomtown : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Boomtown

Comparing the market share of Freshdesk and Boomtown

Compare Freshdesk vs Boomtown customers by geography

Customer Movements for this month

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