Question 1

What are the different markets in which
        HelpSite and
        Textline compete against each other?

Accepted Answer

HelpSite and
        Textline compete against each other in
        the Customer Support Services, Business Text Messaging, Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and Textline compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        HelpSite has a
        0.36%
        market share in comparison to
        Textline’s
        0.09%.
        Since it has a better market share coverage,
        HelpSite holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Textline holds the
        18th spot.

Question 3

How many customers are acquired by
        HelpSite and
        Textline in the
        Customer Support Services segment?

Accepted Answer

HelpSite has
        698 customers and
        Textline has
        173 customers in the
        Customer Support Services
        segment. HelpSite has
        525 more customers than
        Textline in this category.

Question 4

What are the countries in which
        HelpSite and
        Textline has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Textline has more customers in United States, Canada and India.

HelpSite Vs Textline : In-Depth Comparison

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Comparing the customer bases of HelpSite and Textline

Comparing the market share of HelpSite and Textline

Compare HelpSite vs Textline customers by geography

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