Question 1

What are the different markets in which
        Freshdesk and
        Solvvy compete against each other?

Accepted Answer

Freshdesk and
        Solvvy compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Solvvy compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.28%
        market share in comparison to
        Solvvy’s
        0.86%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Solvvy holds the
        5th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Solvvy in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        118,690 customers and
        Solvvy has
        1,153 customers in the
        Customer Support Services
        segment. Freshdesk has
        117537 more customers than
        Solvvy in this category.

Question 4

What are the countries in which
        Freshdesk and
        Solvvy has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Solvvy has more customers in United States, United Kingdom and Canada.

Freshdesk Vs Solvvy : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Solvvy

Comparing the market share of Freshdesk and Solvvy

Compare Freshdesk vs Solvvy customers by geography

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