Question 1

What are the different markets in which
        Freshdesk and
        Upscope compete against each other?

Accepted Answer

Freshdesk and
        Upscope compete against each other in
        the Customer Support Services, Cobrowsing, Contact Center, Customer Experience, Knowledge Management.

Question 2

How does the market share of
        Freshdesk
        and Upscope compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.34%
        market share in comparison to
        Upscope’s
        0.17%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Upscope holds the
        16th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Upscope in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        109,910 customers and
        Upscope has
        211 customers in the
        Customer Support Services
        segment. Freshdesk has
        109699 more customers than
        Upscope in this category.

Question 4

What are the countries in which
        Freshdesk and
        Upscope has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Upscope has more customers in United States, United Kingdom and Australia.

Freshdesk Vs Upscope : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Upscope

Comparing the market share of Freshdesk and Upscope

Compare Freshdesk vs Upscope customers by geography

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