Question 1

What are the different markets in which
        Freshdesk and
        Shipup compete against each other?

Accepted Answer

Freshdesk and
        Shipup compete against each other in
        the Customer Experience, Customer Support Services, Contact Center, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Shipup compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.34%
        market share in comparison to
        Shipup’s
        0.22%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Shipup holds the
        12th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Shipup in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        109,910 customers and
        Shipup has
        278 customers in the
        Customer Support Services
        segment. Freshdesk has
        109632 more customers than
        Shipup in this category.

Question 4

What are the countries in which
        Freshdesk and
        Shipup has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Shipup has more customers in France, United States and United Kingdom.

Freshdesk Vs Shipup : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Shipup

Comparing the market share of Freshdesk and Shipup

Compare Freshdesk vs Shipup customers by geography

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