Categories where Freshdesk and Salesforce Desk.com compete
Freshdesk
Comparing the customer bases of Freshdesk and Salesforce Desk.com, we can see that Freshdesk has 109910 customer(s), while Salesforce Desk.com has 430 customer(s). In the Customer Support Services category, with 109910 customer(s) Freshdesk stands at 1st place by ranking, while Salesforce Desk.com with 430 customer(s), is at the 9th place.
Freshdesk
1st
109910 Customer
Salesforce Desk.com
9th
430 Customer
Freshdesk has a 88.34% market share in the Customer Support Services category, while Salesforce Desk.com has a 0.35% market share in the same space.
Comparing Freshdesk and Salesforce Desk.com customers based on their geographic location, we can see that Freshdesk has more customers in United States, United Kingdom and India, while Salesforce Desk.com has more customers in United States.
Freshdesk
Salesforce Desk.com
Gain actionable insights about the buying patterns of Freshdesk vs Salesforce Desk.com’s target audience.
Freshdesk
New
311 Customer
Lost
133 Customer
Salesforce Desk.com
New
0 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshdesk and Salesforce Desk.com compete against each other?
Freshdesk and Salesforce Desk.com compete against each other in the Customer Support Services, Contact Center, Customer Experience, Help Desk And Ticketing, Knowledge Management.
How does the market share of Freshdesk and Salesforce Desk.com compare in the Customer Support Services market?
How many customers are acquired by Freshdesk and Salesforce Desk.com in the Customer Support Services segment?
What are the countries in which Freshdesk and Salesforce Desk.com has more customers?
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