Question 1

What are the different markets in which
        Freshdesk and
        Cyara compete against each other?

Accepted Answer

Freshdesk and
        Cyara compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Cyara compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.34%
        market share in comparison to
        Cyara’s
        0.10%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Cyara holds the
        21st spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Cyara in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        109,910 customers and
        Cyara has
        121 customers in the
        Customer Support Services
        segment. Freshdesk has
        109789 more customers than
        Cyara in this category.

Question 4

What are the countries in which
        Freshdesk and
        Cyara has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Cyara has more customers in United States, Australia and United Kingdom.

Freshdesk Vs Cyara : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Cyara

Comparing the market share of Freshdesk and Cyara

Compare Freshdesk vs Cyara customers by geography

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