Question 1

What are the different markets in which
        Freshdesk and
        WebsiteAlive compete against each other?

Accepted Answer

Freshdesk and
        WebsiteAlive compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Live Chat.

Question 2

How does the market share of
        Freshdesk
        and WebsiteAlive compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        88.34%
        market share in comparison to
        WebsiteAlive’s
        0.27%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        WebsiteAlive holds the
        10th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        WebsiteAlive in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        109,910 customers and
        WebsiteAlive has
        334 customers in the
        Customer Support Services
        segment. Freshdesk has
        109576 more customers than
        WebsiteAlive in this category.

Question 4

What are the countries in which
        Freshdesk and
        WebsiteAlive has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
WebsiteAlive has more customers in United States, Canada and United Kingdom.

Freshdesk Vs WebsiteAlive : In-Depth Comparison

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Comparing the customer bases of Freshdesk and WebsiteAlive

Comparing the market share of Freshdesk and WebsiteAlive

Compare Freshdesk vs WebsiteAlive customers by geography

Customer Movements for this month

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