Question 1

What are the different markets in which
        HelpSite and
        Support.com Cloud compete against each other?

Accepted Answer

HelpSite and
        Support.com Cloud compete against each other in
        the Customer Support Services, Self Service Support, Help Desk And Ticketing.

Question 2

How does the market share of
        HelpSite
        and Support.com Cloud compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        HelpSite has a
        0.36%
        market share in comparison to
        Support.com Cloud’s
        0.05%.
        Since it has a better market share coverage,
        HelpSite holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Support.com Cloud holds the
        22nd spot.

Question 3

How many customers are acquired by
        HelpSite and
        Support.com Cloud in the
        Customer Support Services segment?

Accepted Answer

HelpSite has
        698 customers and
        Support.com Cloud has
        96 customers in the
        Customer Support Services
        segment. HelpSite has
        602 more customers than
        Support.com Cloud in this category.

Question 4

What are the countries in which
        HelpSite and
        Support.com Cloud has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Support.com Cloud has more customers in United States, United Kingdom and India.

HelpSite Vs Support.com Cloud : In-Depth Comparison

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Comparing the customer bases of HelpSite and Support.com Cloud

Comparing the market share of HelpSite and Support.com Cloud

Compare HelpSite vs Support.com Cloud customers by geography

Customer Movements for this month

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