Question 1

What are the different markets in which
        Dovetail and
        Support.com Cloud compete against each other?

Accepted Answer

Dovetail and
        Support.com Cloud compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback, Self Service Support.

Question 2

How does the market share of
        Dovetail
        and Support.com Cloud compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        Support.com Cloud’s
        0.05%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Support.com Cloud holds the
        23rd spot.

Question 3

How many customers are acquired by
        Dovetail and
        Support.com Cloud in the
        Customer Support segment?

Accepted Answer

Dovetail has
        712 customers and
        Support.com Cloud has
        97 customers in the
        Customer Support
        segment. Dovetail has
        615 more customers than
        Support.com Cloud in this category.

Question 4

What are the countries in which
        Dovetail and
        Support.com Cloud has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Support.com Cloud has more customers in United States, United Kingdom and India.

Dovetail Vs Support.com Cloud : In-Depth Comparison

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Comparing the customer bases of Dovetail and Support.com Cloud

Comparing the market share of Dovetail and Support.com Cloud

Compare Dovetail vs Support.com Cloud customers by geography

Customer Movements for this month

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