Question 1

What are the different markets in which
        Guru and
        Support.com Cloud compete against each other?

Accepted Answer

Guru and
        Support.com Cloud compete against each other in
        the Customer Support Services, Sales Enablement, Sales Productivity, Self Service Support.

Question 2

How does the market share of
        Guru
        and Support.com Cloud compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Guru has a
        0.18%
        market share in comparison to
        Support.com Cloud’s
        0.05%.
        Since it has a better market share coverage,
        Guru holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Support.com Cloud holds the
        25th spot.

Question 3

How many customers are acquired by
        Guru and
        Support.com Cloud in the
        Customer Support Services segment?

Accepted Answer

Guru has
        368 customers and
        Support.com Cloud has
        96 customers in the
        Customer Support Services
        segment. Guru has
        272 more customers than
        Support.com Cloud in this category.

Question 4

What are the countries in which
        Guru and
        Support.com Cloud has more customers?

Accepted Answer

Guru has more customers in United States, Canada and United Kingdom.
Support.com Cloud has more customers in United States, United Kingdom and India.

Guru Vs Support.com Cloud : In-Depth Comparison

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Comparing the customer bases of Guru and Support.com Cloud

Comparing the market share of Guru and Support.com Cloud

Compare Guru vs Support.com Cloud customers by geography

Customer Movements for this month

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