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Eptica

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Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more

Customer Support Services
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Market Share of Eptica

Current Customer(s)

8

Market Share (Est.)

0.01%

Ranking

#49

Top Competitors and Alternatives of Eptica

The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.36%, Wise with 3.18%, Chaport Live Chat with 1.64% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk10933088.36%Eptica vs Freshdesk
Wise39363.18%Eptica vs Wise
Chaport Live Chat20251.64%Eptica vs Chaport Live Chat
Microsoft Dynamics 365 for Customer Service12000.97%Eptica vs Microsoft Dynamics 365 for Customer Service
OwnerListens10540.85%Eptica vs OwnerListens
Agent.ai7290.59%Eptica vs Agent.ai
HelpSite7260.59%Eptica vs HelpSite
ManageEngine ServiceDesk Plus5650.46%Eptica vs ManageEngine ServiceDesk Plus
Salesforce Desk.com4300.35%Eptica vs Salesforce Desk.com
WebsiteAlive3310.27%Eptica vs WebsiteAlive
Boomtown3220.26%Eptica vs Boomtown
Shipup2760.22%Eptica vs Shipup
tuul2750.22%Eptica vs tuul
Amelia2560.21%Eptica vs Amelia
Live Chat Monitoring2140.17%Eptica vs Live Chat Monitoring
Upscope2070.17%Eptica vs Upscope
Solvvy1930.16%Eptica vs Solvvy
Next IT1840.15%Eptica vs Next IT
Textline1770.14%Eptica vs Textline
Guru1580.13%Eptica vs Guru
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Popular Comparisons

Top Competitors and Alternatives of Eptica

The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.36%, Wise with 3.18%, Chaport Live Chat with 1.64% market share.

Eptica vs Freshdesk

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Eptica vs Wise

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Eptica vs Chaport Live Chat

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Eptica vs Microsoft Dynamics 365 for Customer Service

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Eptica vs OwnerListens

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Eptica vs Agent.ai

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Eptica vs HelpSite

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Eptica vs ManageEngine ServiceDesk Plus

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Customers of Eptica

Around the world in 2025, over 8 companies have started using Eptica as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Grepsr250 - 499KathmanduCentral RegionNepal
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Enghouse100 - 249Boulogne-BillancourtIle-de-FranceFrance
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Eptica100 - 249Boulogne-BillancourtIle-de-FranceFrance
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Antiseptica50 - 99PulheimNorth Rhine-WestphaliaGermany
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Wheelhouse20 - 49San FranciscoCaliforniaUnited States
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Customer Contact Central0 - 9El SegundoCaliforniaUnited States
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Customer Experience Update0 - 9El SegundoCaliforniaUnited States
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Romed0 - 9ZoerselFlandersBelgium
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Eptica Customers by Products and Services

The top three products and services offering customers that use Eptica for Customer Support Services are Logiciel Centre De Contact (2), Web Self-Service (1), Data Extraction (1).

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Eptica Customers by Employee Size

The majority of Eptica's customers for the customer-support category fall in the company size of 0 - 9 employees (3 companies), 100 - 249 employees (2 companies), 50 - 99 employees (1 companies).

Employee Size

Eptica Customers by Geography

The top three geographies of Eptica for customer-support are the United States with 3(37.50%), France with 2(25.00%), Germany with 1(12.50%) customers respectively.

Customers

Employees of Eptica

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Also see other Products/Services by Eptica in:

Live Chat
Self Service Support
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Eptica competitors?

Eptica’s Top competitors in the customer-support category are Freshdesk, Wise, Chaport Live Chat. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs Freshdesk Eptica vs Wise Eptica vs Chaport Live Chat.

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What is Eptica customer distribution based on company size?

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What is Eptica market share in the customer-support?

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What are the top countries that use Eptica?

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What are the top industries that use Eptica?

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