Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.36%, Wise with 3.18%, Chaport Live Chat with 1.64% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Freshdesk | 109330 | 88.36% | Eptica vs Freshdesk |
Wise | 3936 | 3.18% | Eptica vs Wise |
Chaport Live Chat | 2025 | 1.64% | Eptica vs Chaport Live Chat |
Microsoft Dynamics 365 for Customer Service | 1200 | 0.97% | Eptica vs Microsoft Dynamics 365 for Customer Service |
OwnerListens | 1054 | 0.85% | Eptica vs OwnerListens |
Agent.ai | 729 | 0.59% | Eptica vs Agent.ai |
HelpSite | 726 | 0.59% | Eptica vs HelpSite |
ManageEngine ServiceDesk Plus | 565 | 0.46% | Eptica vs ManageEngine ServiceDesk Plus |
Salesforce Desk.com | 430 | 0.35% | Eptica vs Salesforce Desk.com |
WebsiteAlive | 331 | 0.27% | Eptica vs WebsiteAlive |
Boomtown | 322 | 0.26% | Eptica vs Boomtown |
Shipup | 276 | 0.22% | Eptica vs Shipup |
tuul | 275 | 0.22% | Eptica vs tuul |
Amelia | 256 | 0.21% | Eptica vs Amelia |
Live Chat Monitoring | 214 | 0.17% | Eptica vs Live Chat Monitoring |
Upscope | 207 | 0.17% | Eptica vs Upscope |
Solvvy | 193 | 0.16% | Eptica vs Solvvy |
Next IT | 184 | 0.15% | Eptica vs Next IT |
Textline | 177 | 0.14% | Eptica vs Textline |
Guru | 158 | 0.13% | Eptica vs Guru |
Popular Comparisons
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.36%, Wise with 3.18%, Chaport Live Chat with 1.64% market share.
Eptica vs Freshdesk
Eptica vs Wise
Eptica vs Chaport Live Chat
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs OwnerListens
Eptica vs Agent.ai
Eptica vs HelpSite
Eptica vs ManageEngine ServiceDesk Plus
Around the world in 2025, over 8 companies have started using Eptica as Customer Support Services tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Grepsr | 250 - 499 | Kathmandu | Central Region | Nepal | |
Enghouse | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France | |
Antiseptica | 50 - 99 | Pulheim | North Rhine-Westphalia | Germany | |
Wheelhouse | 20 - 49 | San Francisco | California | United States | |
Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
Romed | 0 - 9 | Zoersel | Flanders | Belgium |
The top three products and services offering customers that use Eptica for Customer Support Services are Logiciel Centre De Contact (2), Web Self-Service (1), Data Extraction (1).
Customers
The majority of Eptica's customers for the customer-support category fall in the company size of 0 - 9 employees (3 companies), 100 - 249 employees (2 companies), 50 - 99 employees (1 companies).
Employee Size
The top three geographies of Eptica for customer-support are the United States with 3(37.50%), France with 2(25.00%), Germany with 1(12.50%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the customer-support category are Freshdesk, Wise, Chaport Live Chat. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs Freshdesk Eptica vs Wise Eptica vs Chaport Live Chat.
What is Eptica customer distribution based on company size?
What is Eptica market share in the customer-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
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