Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
7
Market Share (Est.)
0.01%
Ranking
#54
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 118690 | 88.28% | Eptica vs Freshdesk |
| Wise | 3102 | 2.31% | Eptica vs Wise |
| Microsoft Dynamics 365 for Customer Service | 1917 | 1.43% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1581 | 1.18% | Eptica vs Chaport Live Chat |
| Solvvy | 1153 | 0.86% | Eptica vs Solvvy |
| Onestop | 870 | 0.65% | Eptica vs Onestop |
| HelpSite | 815 | 0.61% | Eptica vs HelpSite |
| ManageEngine ServiceDesk Plus | 779 | 0.58% | Eptica vs ManageEngine ServiceDesk Plus |
| Salesforce Desk.com | 670 | 0.50% | Eptica vs Salesforce Desk.com |
| Boomtown | 540 | 0.40% | Eptica vs Boomtown |
| WebsiteAlive | 407 | 0.30% | Eptica vs WebsiteAlive |
| Agent.ai | 344 | 0.26% | Eptica vs Agent.ai |
| Next IT | 315 | 0.23% | Eptica vs Next IT |
| Live Chat Monitoring | 292 | 0.22% | Eptica vs Live Chat Monitoring |
| Influx | 288 | 0.21% | Eptica vs Influx |
| Shipup | 273 | 0.20% | Eptica vs Shipup |
| Upscope | 240 | 0.18% | Eptica vs Upscope |
| Amelia | 233 | 0.17% | Eptica vs Amelia |
| Textline | 211 | 0.16% | Eptica vs Textline |
| tuul | 198 | 0.15% | Eptica vs tuul |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
Eptica vs Freshdesk
Eptica vs Wise
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs Chaport Live Chat
Eptica vs Solvvy
Eptica vs Onestop
Eptica vs HelpSite
Eptica vs ManageEngine ServiceDesk Plus
Customers of Eptica
Around the world in 2024, over 7 companies have started using Eptica as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France |     |
| Wheelhouse Enterprises | 20 - 49 | San Francisco | California | United States | |
| Eptica, An Enghouse Company | 20 - 49 | Boulogne-Billancourt | Ile-de-France | France | |
| ANTISEPTICA | 10 - 19 | Pulheim | North Rhine-Westphalia | Germany | |
| Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
| Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
| Romed | 0 - 9 | Zoersel | Flanders | Belgium | |
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Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Customer Support Services are Logiciel Centre De Contact (2), Email Management (1), Natural Language Processing (1).
Customers
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Eptica Customers by Employee Size
The majority of Eptica's customers for the customer-support category fall in the company size of 0 - 9 employees (3 companies), 20 - 49 employees (2 companies), 10 - 19 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for customer-support are the United States with 3(42.86%), France with 2(28.57%), Germany with 1(14.29%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs Freshdesk Eptica vs Wise Eptica vs Microsoft Dynamics 365 for Customer Service.
What is Eptica customer distribution based on company size?
What is Eptica market share in the customer-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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