Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
3
Market Share (Est.)
0.00%
Ranking
#59
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 175003 | 90.83% | Eptica vs Freshdesk |
| Agent.ai | 5688 | 2.95% | Eptica vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2388 | 1.24% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1760 | 0.91% | Eptica vs Chaport Live Chat |
| OwnerListens | 1201 | 0.62% | Eptica vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1088 | 0.56% | Eptica vs ManageEngine ServiceDesk Plus |
| HelpSite | 686 | 0.36% | Eptica vs HelpSite |
| Dovetail | 671 | 0.35% | Eptica vs Dovetail |
| Salesforce Desk.com | 449 | 0.23% | Eptica vs Salesforce Desk.com |
| Guru | 405 | 0.21% | Eptica vs Guru |
| Boomtown | 358 | 0.19% | Eptica vs Boomtown |
| Amelia | 287 | 0.15% | Eptica vs Amelia |
| Shipup | 240 | 0.12% | Eptica vs Shipup |
| Next IT | 221 | 0.11% | Eptica vs Next IT |
| WebsiteAlive | 202 | 0.10% | Eptica vs WebsiteAlive |
| Textline | 197 | 0.10% | Eptica vs Textline |
| Cyara | 176 | 0.09% | Eptica vs Cyara |
| Upscope | 164 | 0.09% | Eptica vs Upscope |
| QnA Maker by Microsoft | 141 | 0.07% | Eptica vs QnA Maker by Microsoft |
| Solvvy | 141 | 0.07% | Eptica vs Solvvy |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
Eptica vs Freshdesk
Eptica vs Agent.ai
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs Chaport Live Chat
Eptica vs OwnerListens
Eptica vs ManageEngine ServiceDesk Plus
Eptica vs HelpSite
Eptica vs Dovetail
Customers of Eptica
Around the world in 2026, over 3 companies have started using Eptica as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Grepsr | 100 - 249 | Kathmandu | Central Region | Nepal |     |
| TopAdvisor, A Wheelhouse Enterprises Brand | 20 - 49 | San Francisco | California | United States | |
| ANTISEPTICA | 0 - 9 | Berlin | Berlin | Germany | |
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Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Customer Support Services are Market Intelligence (1), Business Product Information Across Multiple Verticals (1), Data Feed Solutions (1).
Customers
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Eptica Customers by Employee Size
The majority of Eptica's customers for the customer-support category fall in the company size of 0 - 9 employees (1 companies), 100 - 249 employees (1 companies), 20 - 49 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for customer-support are the Nepal with 1(33.33%), United States with 1(33.33%), Germany with 1(33.33%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs Freshdesk Eptica vs Agent.ai Eptica vs Microsoft Dynamics 365 for Customer Service.
What is Eptica customer distribution based on company size?
What is Eptica market share in the customer-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
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