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ChannelReply

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ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.

Customer Support Services
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Market Share of ChannelReply

Current Customer(s)

18

Market Share (Est.)

0.01%

Ranking

#39

Top Competitors and Alternatives of ChannelReply

The top three of ChannelReply’s competitors in the Customer Support Services category are Freshdesk with 90.87%, Agent.ai with 2.85%, Microsoft Dynamics 365 for Customer Service with 1.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk17481890.87%ChannelReply vs Freshdesk
Agent.ai54832.85%ChannelReply vs Agent.ai
Microsoft Dynamics 365 for Customer Service23381.22%ChannelReply vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat18780.98%ChannelReply vs Chaport Live Chat
OwnerListens12040.63%ChannelReply vs OwnerListens
ManageEngine ServiceDesk Plus10770.56%ChannelReply vs ManageEngine ServiceDesk Plus
Dovetail7050.37%ChannelReply vs Dovetail
HelpSite6940.36%ChannelReply vs HelpSite
Salesforce Desk.com4490.23%ChannelReply vs Salesforce Desk.com
Guru3870.20%ChannelReply vs Guru
Boomtown3580.19%ChannelReply vs Boomtown
Amelia2840.15%ChannelReply vs Amelia
Shipup2530.13%ChannelReply vs Shipup
Next IT2160.11%ChannelReply vs Next IT
WebsiteAlive2160.11%ChannelReply vs WebsiteAlive
Cyara1830.10%ChannelReply vs Cyara
Textline1830.10%ChannelReply vs Textline
Upscope1810.09%ChannelReply vs Upscope
Solvvy1510.08%ChannelReply vs Solvvy
Live Chat Monitoring1470.08%ChannelReply vs Live Chat Monitoring
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Popular Comparisons

Top Competitors and Alternatives of ChannelReply

The top three of ChannelReply’s competitors in the Customer Support Services category are Freshdesk with 90.87%, Agent.ai with 2.85%, Microsoft Dynamics 365 for Customer Service with 1.22% market share.

ChannelReply vs Freshdesk

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ChannelReply vs Agent.ai

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ChannelReply vs Microsoft Dynamics 365 for Customer Service

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ChannelReply vs Chaport Live Chat

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ChannelReply vs OwnerListens

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ChannelReply vs ManageEngine ServiceDesk Plus

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ChannelReply vs Dovetail

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ChannelReply vs HelpSite

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Customers of ChannelReply

Around the world in 2026, over 18 companies have started using ChannelReply as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Samsung10,000+SuwonGyeonggi-doKorea
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Brightstar Corp.5,000 - 9,999SouthlakeTexasUnited States
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The Dune Group1,000 - 4,999LondonEnglandUnited Kingdom
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Purple1,000 - 4,999LehiUtahUnited States
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Quiksilver1,000 - 4,999Huntington BeachCaliforniaUnited States
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iHerb, LLC1,000 - 4,999IrvineCaliforniaUnited States
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Funko1,000 - 4,999EverettWashingtonUnited States
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BRANDED250 - 499LondonEnglandUnited Kingdom
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Speedway Motors250 - 499HarveyLouisianaUnited States
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Heyday250 - 499San FranciscoCaliforniaUnited States
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ChannelReply Customers by Products and Services

The top three products and services offering customers that use ChannelReply for Customer Support Services are Marketing (4), Accessories (2), Basses (2).

Customers

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ChannelReply Customers by Employee Size

The majority of ChannelReply's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (6 companies), 250 - 499 employees (3 companies), 100 - 249 employees (3 companies).

Employee Size

ChannelReply Customers by Geography

The top three geographies of ChannelReply for customer-support are the United States with 13(72.22%), United Kingdom with 2(11.11%), Korea with 1(5.56%) customers respectively.

Customers

Employees of ChannelReply

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Also see other Products/Services by ChannelReply in:

Other Ecommerce
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top ChannelReply competitors?

ChannelReply’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of ChannelReply competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ChannelReply and 40,000 other technologies on the internet. You can also compare ChannelReply and its feature with top competitors here : ChannelReply vs Freshdesk ChannelReply vs Agent.ai ChannelReply vs Microsoft Dynamics 365 for Customer Service.

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What is ChannelReply customer distribution based on company size?

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What is ChannelReply market share in the customer-support?

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What are the top countries that use ChannelReply?

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What are the top industries that use ChannelReply?

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