Modria is a scalable platform, that helps companies resolve customer complaints.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Modria’s competitors in the Customer Support Services category are Freshdesk with 90.77%, Agent.ai with 3.04%, Microsoft Dynamics 365 for Customer Service with 1.14% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 175150 | 90.77% | Modria vs Freshdesk |
| Agent.ai | 5875 | 3.04% | Modria vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2196 | 1.14% | Modria vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1883 | 0.98% | Modria vs Chaport Live Chat |
| OwnerListens | 1192 | 0.62% | Modria vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1070 | 0.55% | Modria vs ManageEngine ServiceDesk Plus |
| Dovetail | 697 | 0.36% | Modria vs Dovetail |
| HelpSite | 696 | 0.36% | Modria vs HelpSite |
| Salesforce Desk.com | 447 | 0.23% | Modria vs Salesforce Desk.com |
| Guru | 399 | 0.21% | Modria vs Guru |
| Boomtown | 360 | 0.19% | Modria vs Boomtown |
| Amelia | 294 | 0.15% | Modria vs Amelia |
| Shipup | 253 | 0.13% | Modria vs Shipup |
| Next IT | 220 | 0.11% | Modria vs Next IT |
| WebsiteAlive | 215 | 0.11% | Modria vs WebsiteAlive |
| Textline | 192 | 0.10% | Modria vs Textline |
| Upscope | 185 | 0.10% | Modria vs Upscope |
| Cyara | 182 | 0.09% | Modria vs Cyara |
| Live Chat Monitoring | 145 | 0.08% | Modria vs Live Chat Monitoring |
| Solvvy | 142 | 0.07% | Modria vs Solvvy |
Popular Comparisons
The top three of Modria’s competitors in the Customer Support Services category are Freshdesk with 90.77%, Agent.ai with 3.04%, Microsoft Dynamics 365 for Customer Service with 1.14% market share.
Modria vs Freshdesk
Modria vs Agent.ai
Modria vs Microsoft Dynamics 365 for Customer Service
Modria vs Chaport Live Chat
Modria vs OwnerListens
Modria vs ManageEngine ServiceDesk Plus
Modria vs Dovetail
Modria vs HelpSite
Around the world in 2026, over 19 companies have started using Modria as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States | |
| Hanesbrands Inc. | 10,000+ | Winston-Salem | North Carolina | United States | |
| Kellogg Company | 10,000+ | Battle Creek | Michigan | United States | |
| Deutsche Bank | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| DXC Technology | 10,000+ | Ashburn | Virginia | United States | |
| Allstate Corporation | 10,000+ | Northbrook | Illinois | United States | |
| HP | 10,000+ | Palo Alto | California | United States | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Georgia - Pacific LLC | 10,000+ | Atlanta | Georgia | United States | |
| International Paper | 10,000+ | Memphis | Tennessee | United States |
The top three products and services offering customers that use Modria for Customer Support Services are Accessories (2), Risk Management (2), Asset Management (2).
Customers
The majority of Modria's customers for the customer-support category fall in the company size of 10,000+ employees (14 companies), 5,000 - 9,999 employees (3 companies), 20 - 49 employees (1 companies).
Employee Size
The top three geographies of Modria for customer-support are the United States with 16(84.21%), Germany with 2(10.53%), Korea with 1(5.26%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Modria competitors?
Modria’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Modria competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Modria and 40,000 other technologies on the internet. You can also compare Modria and its feature with top competitors here : Modria vs Freshdesk Modria vs Agent.ai Modria vs Microsoft Dynamics 365 for Customer Service.
What is Modria customer distribution based on company size?
What is Modria market share in the customer-support?
What are the top countries that use Modria?
What are the top industries that use Modria?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo