Tuul is an instant message based SaaS solution that simplifies business-to-consumer customer service interactions, reducing support cost.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of tuul’s competitors in the Customer Support Services category are Freshdesk with 90.77%, Agent.ai with 3.04%, Microsoft Dynamics 365 for Customer Service with 1.14% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 175150 | 90.77% | tuul vs Freshdesk |
| Agent.ai | 5875 | 3.04% | tuul vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2196 | 1.14% | tuul vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1883 | 0.98% | tuul vs Chaport Live Chat |
| OwnerListens | 1192 | 0.62% | tuul vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1070 | 0.55% | tuul vs ManageEngine ServiceDesk Plus |
| Dovetail | 697 | 0.36% | tuul vs Dovetail |
| HelpSite | 696 | 0.36% | tuul vs HelpSite |
| Salesforce Desk.com | 447 | 0.23% | tuul vs Salesforce Desk.com |
| Guru | 399 | 0.21% | tuul vs Guru |
| Boomtown | 360 | 0.19% | tuul vs Boomtown |
| Amelia | 294 | 0.15% | tuul vs Amelia |
| Shipup | 253 | 0.13% | tuul vs Shipup |
| Next IT | 220 | 0.11% | tuul vs Next IT |
| WebsiteAlive | 215 | 0.11% | tuul vs WebsiteAlive |
| Textline | 192 | 0.10% | tuul vs Textline |
| Upscope | 185 | 0.10% | tuul vs Upscope |
| Cyara | 182 | 0.09% | tuul vs Cyara |
| Live Chat Monitoring | 145 | 0.08% | tuul vs Live Chat Monitoring |
| Solvvy | 142 | 0.07% | tuul vs Solvvy |
Popular Comparisons
The top three of tuul’s competitors in the Customer Support Services category are Freshdesk with 90.77%, Agent.ai with 3.04%, Microsoft Dynamics 365 for Customer Service with 1.14% market share.
tuul vs Freshdesk
tuul vs Agent.ai
tuul vs Microsoft Dynamics 365 for Customer Service
tuul vs Chaport Live Chat
tuul vs OwnerListens
tuul vs ManageEngine ServiceDesk Plus
tuul vs Dovetail
tuul vs HelpSite
Around the world in 2026, over 9 companies have started using tuul as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Rotary International | 10,000+ | Evanston | Illinois | United States | |
| John Cradden | 10,000+ | Dublin | Leinster | Ireland | |
| Dalhousie University Faculty Of Open Learning & Career Development | 5,000 - 9,999 | Halifax | Nova Scotia | Canada | |
| University Of Tartu | 1,000 - 4,999 | Tartu | Tartu | Estonia | |
| Arig Bank | 250 - 499 | Ulan Bator | Ulaanbaatar | Mongolia | |
| Comodule | 100 - 249 | Tallinn | Harjumaa | Estonia | |
| Global Technologies | 100 - 249 | Riyadh | Ar Riyad | Saudi Arabia | |
| Smartful Growth | 0 - 9 | Tallinn | Harjumaa | Estonia | |
| Aaron Sales Companies | 0 - 9 | Mesa | Arizona | United States |
The top three products and services offering customers that use tuul for Customer Support Services are Student Services (2), Community (1), Athletics (1).
Customers
The majority of tuul's customers for the customer-support category fall in the company size of 0 - 9 employees (2 companies), 10,000+ employees (2 companies), 100 - 249 employees (2 companies).
Employee Size
The top three geographies of tuul for customer-support are the Estonia with 3(33.33%), United States with 2(22.22%), Saudi Arabia with 1(11.11%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top tuul competitors?
tuul’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of tuul competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of tuul and 40,000 other technologies on the internet. You can also compare tuul and its feature with top competitors here : tuul vs Freshdesk tuul vs Agent.ai tuul vs Microsoft Dynamics 365 for Customer Service.
What is tuul customer distribution based on company size?
What is tuul market share in the customer-support?
What are the top countries that use tuul?
What are the top industries that use tuul?
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