Thankful is an AI customer service software for retail and ecommerce brands.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Thankful’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174323 | 88.86% | Thankful vs Freshdesk |
| Agent.ai | 5458 | 2.78% | Thankful vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 3901 | 1.99% | Thankful vs Microsoft Dynamics 365 for Customer Service |
| ManageEngine ServiceDesk Plus | 2170 | 1.11% | Thankful vs ManageEngine ServiceDesk Plus |
| Chaport Live Chat | 1720 | 0.88% | Thankful vs Chaport Live Chat |
| OwnerListens | 1188 | 0.61% | Thankful vs OwnerListens |
| Dovetail | 902 | 0.46% | Thankful vs Dovetail |
| Salesforce Desk.com | 882 | 0.45% | Thankful vs Salesforce Desk.com |
| HelpSite | 684 | 0.35% | Thankful vs HelpSite |
| Boomtown | 674 | 0.34% | Thankful vs Boomtown |
| Guru | 481 | 0.25% | Thankful vs Guru |
| Next IT | 377 | 0.19% | Thankful vs Next IT |
| Cyara | 331 | 0.17% | Thankful vs Cyara |
| Amelia | 328 | 0.17% | Thankful vs Amelia |
| Textline | 256 | 0.13% | Thankful vs Textline |
| QnA Maker by Microsoft | 243 | 0.12% | Thankful vs QnA Maker by Microsoft |
| Shipup | 240 | 0.12% | Thankful vs Shipup |
| WebsiteAlive | 203 | 0.10% | Thankful vs WebsiteAlive |
| Solvvy | 193 | 0.10% | Thankful vs Solvvy |
| Live Chat Monitoring | 156 | 0.08% | Thankful vs Live Chat Monitoring |
Popular Comparisons
The top three of Thankful’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
Thankful vs Freshdesk
Thankful vs Agent.ai
Thankful vs Microsoft Dynamics 365 for Customer Service
Thankful vs ManageEngine ServiceDesk Plus
Thankful vs Chaport Live Chat
Thankful vs OwnerListens
Thankful vs Dovetail
Thankful vs Salesforce Desk.com
Around the world in 2026, over 10 companies have started using Thankful as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Zulily | 500 - 999 | Saint Paul | Minnesota | United States | |
| UNTUCKit | 250 - 499 | New York City | New York | United States | |
| Gladly | 100 - 249 | San Francisco | California | United States | |
| NOBULL | 100 - 249 | Boston | Massachusetts | United States | |
| B Capital | 100 - 249 | Manhattan Beach | California | United States | |
| Thankful | 20 - 49 | New York City | New York | United States | |
| Touch Of Modern | 20 - 49 | San Francisco | California | United States | |
| PrettyLitter | 20 - 49 | Los Angeles | California | United States | |
| Phormed Inc | 0 - 9 | Beverly Hills | California | United States | |
| CURATEUR | 20 - 49 | West Hollywood | California | United States |
The top three products and services offering customers that use Thankful for Customer Support Services are Customer Support (1), Retail (1), Toys (1).
Customers
The majority of Thankful's customers for the customer-support category fall in the company size of 20 - 49 employees (4 companies), 100 - 249 employees (3 companies), 250 - 499 employees (1 companies).
Employee Size
The top three geographies of Thankful for customer-support are the United States with 10(100.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Thankful competitors?
Thankful’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Thankful competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Thankful and 40,000 other technologies on the internet. You can also compare Thankful and its feature with top competitors here : Thankful vs Freshdesk Thankful vs Agent.ai Thankful vs Microsoft Dynamics 365 for Customer Service.
What is Thankful customer distribution based on company size?
What is Thankful market share in the customer-support?
What are the top countries that use Thankful?
What are the top industries that use Thankful?
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