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Salesforce WebToCase

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Salesforce Web-to-Case allows organizations to get customer support requests from company's website and turn them into cases in salesforce.

Customer Support Services
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Market Share of Salesforce WebToCase

Current Customer(s)

3

Market Share (Est.)

0.00%

Ranking

#59

Top Competitors and Alternatives of Salesforce WebToCase

The top three of Salesforce WebToCase’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk11869088.28%Salesforce WebToCase vs Freshdesk
Wise31022.31%Salesforce WebToCase vs Wise
Microsoft Dynamics 365 for Customer Service19171.43%Salesforce WebToCase vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat15811.18%Salesforce WebToCase vs Chaport Live Chat
Solvvy11530.86%Salesforce WebToCase vs Solvvy
Onestop8700.65%Salesforce WebToCase vs Onestop
HelpSite8150.61%Salesforce WebToCase vs HelpSite
ManageEngine ServiceDesk Plus7790.58%Salesforce WebToCase vs ManageEngine ServiceDesk Plus
Salesforce Desk.com6700.50%Salesforce WebToCase vs Salesforce Desk.com
Boomtown5400.40%Salesforce WebToCase vs Boomtown
WebsiteAlive4070.30%Salesforce WebToCase vs WebsiteAlive
Agent.ai3440.26%Salesforce WebToCase vs Agent.ai
Next IT3150.23%Salesforce WebToCase vs Next IT
Live Chat Monitoring2920.22%Salesforce WebToCase vs Live Chat Monitoring
Influx2880.21%Salesforce WebToCase vs Influx
Shipup2730.20%Salesforce WebToCase vs Shipup
Upscope2400.18%Salesforce WebToCase vs Upscope
Amelia2330.17%Salesforce WebToCase vs Amelia
Textline2110.16%Salesforce WebToCase vs Textline
tuul1980.15%Salesforce WebToCase vs tuul
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Popular Comparisons

Top Competitors and Alternatives of Salesforce WebToCase

The top three of Salesforce WebToCase’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.

Salesforce WebToCase vs Freshdesk

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Salesforce WebToCase vs Wise

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Salesforce WebToCase vs Microsoft Dynamics 365 for Customer Service

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Salesforce WebToCase vs Chaport Live Chat

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Salesforce WebToCase vs Solvvy

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Salesforce WebToCase vs Onestop

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Salesforce WebToCase vs HelpSite

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Salesforce WebToCase vs ManageEngine ServiceDesk Plus

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Customers of Salesforce WebToCase

Around the world in 2024, over 3 companies have started using Salesforce WebToCase as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Soljit20 - 49MontrealQuebecCanada
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LiveOffice100 - 249TorranceCaliforniaUnited States
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Salesforce WebToCase Customers by Products and Services

The top three products and services offering customers that use Salesforce WebToCase for Customer Support Services are Cloud Computing (2), Salesforce Customization Integration (1), Mobile Solutions (1).

Customers

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Salesforce WebToCase Customers by Employee Size

The majority of Salesforce WebToCase's customers for the customer-support category fall in the company size of 100 - 249 employees (1 companies), 10,000+ employees (1 companies), 20 - 49 employees (1 companies).

Employee Size

Salesforce WebToCase Customers by Geography

The top three geographies of Salesforce WebToCase for customer-support are the United States with 2(66.67%), Canada with 1(33.33%) customers respectively.

Customers

Employees of Salesforce WebToCase

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Also see other Products/Services by Salesforce WebToCase in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce WebToCase competitors?

Salesforce WebToCase’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of Salesforce WebToCase competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce WebToCase and 40,000 other technologies on the internet. You can also compare Salesforce WebToCase and its feature with top competitors here : Salesforce WebToCase vs Freshdesk Salesforce WebToCase vs Wise Salesforce WebToCase vs Microsoft Dynamics 365 for Customer Service.

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What is Salesforce WebToCase customer distribution based on company size?

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What is Salesforce WebToCase market share in the customer-support?

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What are the top countries that use Salesforce WebToCase?

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What are the top industries that use Salesforce WebToCase?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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