helpware is your customer service team via email, chat and on the phone.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of helpware’s competitors in the Customer Support Services category are Freshdesk with 90.90%, Agent.ai with 2.60%, Microsoft Dynamics 365 for Customer Service with 1.21% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 181980 | 90.90% | helpware vs Freshdesk |
| Agent.ai | 5206 | 2.60% | helpware vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2422 | 1.21% | helpware vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 2022 | 1.01% | helpware vs Chaport Live Chat |
| ManageEngine ServiceDesk Plus | 1201 | 0.60% | helpware vs ManageEngine ServiceDesk Plus |
| OwnerListens | 1195 | 0.60% | helpware vs OwnerListens |
| Dovetail | 730 | 0.36% | helpware vs Dovetail |
| HelpSite | 707 | 0.35% | helpware vs HelpSite |
| Salesforce Desk.com | 638 | 0.32% | helpware vs Salesforce Desk.com |
| Boomtown | 501 | 0.25% | helpware vs Boomtown |
| Guru | 368 | 0.18% | helpware vs Guru |
| Amelia | 288 | 0.14% | helpware vs Amelia |
| Next IT | 285 | 0.14% | helpware vs Next IT |
| Shipup | 279 | 0.14% | helpware vs Shipup |
| WebsiteAlive | 231 | 0.12% | helpware vs WebsiteAlive |
| Upscope | 217 | 0.11% | helpware vs Upscope |
| Cyara | 214 | 0.11% | helpware vs Cyara |
| Textline | 202 | 0.10% | helpware vs Textline |
| QnA Maker by Microsoft | 175 | 0.09% | helpware vs QnA Maker by Microsoft |
| Live Chat Monitoring | 170 | 0.08% | helpware vs Live Chat Monitoring |
Popular Comparisons
The top three of helpware’s competitors in the Customer Support Services category are Freshdesk with 90.90%, Agent.ai with 2.60%, Microsoft Dynamics 365 for Customer Service with 1.21% market share.
helpware vs Freshdesk
helpware vs Agent.ai
helpware vs Microsoft Dynamics 365 for Customer Service
helpware vs Chaport Live Chat
helpware vs ManageEngine ServiceDesk Plus
helpware vs OwnerListens
helpware vs Dovetail
helpware vs HelpSite
Around the world in 2025, over 10 companies have started using helpware as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Helpware | 1,000 - 4,999 | Lexington-Fayette | Kentucky | United States | |
| UpFirms | 0 - 9 | Kuala Lumpur | Kuala Lumpur | Malaysia | |
| 360Connect | 20 - 49 | Austin | Texas | United States | |
| Remoote.app | 0 - 9 | Round Rock | Texas | United States | |
| ROSE & PARTNER | 100 - 249 | Hamburg | Hamburg | Germany | |
| NeoWork | 100 - 249 | Medellin | Antioquia | Colombia | |
| Awesome Indie | 0 - 9 | Torrance | California | United States | |
| IntentWire | 0 - 9 | Bengaluru | Karnataka | India | |
| Fast Fedora | 10 - 19 | Rhinelander | Wisconsin | United States | |
| Techcos | 0 - 9 | Ashburn | Virginia | United States |
The top three products and services offering customers that use helpware for Customer Support Services are Lead Generation (2), Erbrecht (1), Customer Relationship Management (1).
Customers
The majority of helpware's customers for the customer-support category fall in the company size of 0 - 9 employees (5 companies), 100 - 249 employees (2 companies), 20 - 49 employees (1 companies).
Employee Size
The top three geographies of helpware for customer-support are the United States with 6(60.00%), Malaysia with 1(10.00%), India with 1(10.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top helpware competitors?
helpware’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of helpware competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of helpware and 40,000 other technologies on the internet. You can also compare helpware and its feature with top competitors here : helpware vs Freshdesk helpware vs Agent.ai helpware vs Microsoft Dynamics 365 for Customer Service.
What is helpware customer distribution based on company size?
What is helpware market share in the customer-support?
What are the top countries that use helpware?
What are the top industries that use helpware?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo