Question 1

What are the different markets in which
        Live Chat Monitoring and
        helpware compete against each other?

Accepted Answer

Live Chat Monitoring and
        helpware compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        Live Chat Monitoring
        and helpware compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Live Chat Monitoring has a
        0.08%
        market share in comparison to
        helpware’s
        0.00%.
        Since it has a better market share coverage,
        Live Chat Monitoring holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        helpware holds the
        42nd spot.

Question 3

How many customers are acquired by
        Live Chat Monitoring and
        helpware in the
        Customer Support Services segment?

Accepted Answer

Live Chat Monitoring has
        158 customers and
        helpware has
        9 customers in the
        Customer Support Services
        segment. Live Chat Monitoring has
        149 more customers than
        helpware in this category.

Question 4

What are the countries in which
        Live Chat Monitoring and
        helpware has more customers?

Accepted Answer

Live Chat Monitoring has more customers in Australia, United Kingdom and United States.
helpware has more customers in United States, Colombia and Malaysia.

Live Chat Monitoring Vs helpware : In-Depth Comparison

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Comparing the customer bases of Live Chat Monitoring and helpware

Comparing the market share of Live Chat Monitoring and helpware

Compare Live Chat Monitoring vs helpware customers by geography

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