Microsoft Dynamics 365 for Customer Service Vs Live Chat Monitoring : In-Depth Comparison

What are the different markets in which Microsoft Dynamics 365 for Customer Service and Live Chat Monitoring compete against each other?

Microsoft Dynamics 365 for Customer Service and Live Chat Monitoring compete against each other in the Customer Support Services, Self Service Support.

How does the market share of Microsoft Dynamics 365 for Customer Service and Live Chat Monitoring compare in the Customer Support Services market?

In the Customer Support Services market, Microsoft Dynamics 365 for Customer Service has a 0.97% market share in comparison to Live Chat Monitoring’s 0.17%. Since it has a better market share coverage, Microsoft Dynamics 365 for Customer Service holds the 4th spot in 6sense's Market Share Ranking Index for the Customer Support Services category, while Live Chat Monitoring holds the 15th spot.

How many customers are acquired by Microsoft Dynamics 365 for Customer Service and Live Chat Monitoring in the Customer Support Services segment?

Microsoft Dynamics 365 for Customer Service has 1,200 customers and Live Chat Monitoring has 214 customers in the Customer Support Services segment. Microsoft Dynamics 365 for Customer Service has 986 more customers than Live Chat Monitoring in this category.

What are the countries in which Microsoft Dynamics 365 for Customer Service and Live Chat Monitoring has more customers?

Microsoft Dynamics 365 for Customer Service has more customers in United States, United Kingdom and Canada.
Live Chat Monitoring has more customers in Australia, United Kingdom and United States.