Question 1

What are the different markets in which
        Dovetail and
        helpware compete against each other?

Accepted Answer

Dovetail and
        helpware compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback, User Feedback Management.

Question 2

How does the market share of
        Dovetail
        and helpware compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.38%
        market share in comparison to
        helpware’s
        0.01%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        helpware holds the
        42nd spot.

Question 3

How many customers are acquired by
        Dovetail and
        helpware in the
        Customer Support segment?

Accepted Answer

Dovetail has
        723 customers and
        helpware has
        10 customers in the
        Customer Support
        segment. Dovetail has
        713 more customers than
        helpware in this category.

Question 4

What are the countries in which
        Dovetail and
        helpware has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
helpware has more customers in United States, Germany and Malaysia.

Dovetail Vs helpware : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Dovetail and helpware

Comparing the market share of Dovetail and helpware

Compare Dovetail vs helpware customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data