Interactive Voice Response (IVR)
Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
39
Technologies Tracked
205706
Companies Tracked
Categories related to Interactive Voice Response (IVR)
Top 5 Interactive Voice Response (IVR) technologies in 2025
Over 205706 companies are using Interactive Voice Response (IVR) tools. Zendesk with 87.67% market share (180346 customers), Genesys with 3.89% market share (8001 customers), Genesys PureCloud with 1.81% market share (3725 customers).
Technology
Market Share (Est.)
Customers
87.67%
180346
3.89%
8001
1.81%
3725
1.75%
3591
1.50%
3090
Others
3.38%
6953
Interactive Voice Response (IVR) Customers by Employee Size
The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (63580 companies), 20 - 49 employees (50598 companies), 100 - 249 employees (34250 companies).
Employee Size
Interactive Voice Response (IVR) Customers by Geography
Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 92054 (57.51%), United Kingdom with 15885 (9.92%), Canada with 7845 (4.90%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Interactive Voice Response (IVR) Customers by Industry
Top industries that use Interactive Voice Response (IVR) for Marketing (2023), Technology (1836), Software (1583).
Customers
Market Share for Top Interactive Voice Response (IVR) Technologies
Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk | 180346 | 87.67 |
| 2 | Genesys | 8001 | 3.89 |
| 3 | Genesys PureCloud | 3725 | 1.81 |
| 4 | Five9 | 3591 | 1.75 |
| 5 | NICE inContact | 3090 | 1.50 |
| 6 | Talkdesk | 2042 | 0.99 |
| 7 | NewVoiceMedia | 1751 | 0.85 |
| 8 | LiveOps | 887 | 0.43 |
| 9 | MessageBird | 669 | 0.33 |
| 10 | MiContact Center | 337 | 0.16 |
| 11 | RingCentral Contact Center | 272 | 0.13 |
| 12 | Bright Pattern | 155 | 0.08 |
| 13 | CallFire | 150 | 0.07 |
| 14 | PhoneBurner | 104 | 0.05 |
| 15 | UJET | 96 | 0.05 |
| 16 | Kixie | 73 | 0.04 |
| 17 | Sharpen | 73 | 0.04 |
| 18 | Magnetic North | 70 | 0.03 |
| 19 | Aspect Zipwire | 54 | 0.03 |
| 20 | Plum Voice Hosted IVR | 34 | 0.02 |
| 21 | Convoso | 33 | 0.02 |
| 22 | FluentStream | 23 | 0.01 |
| 23 | uContact | 20 | 0.01 |
| 24 | Aspect CXP Pro | 18 | 0.01 |
| 25 | contactSPACE | 11 | 0.01 |
| 26 | IVR Guru | 10 | 0.00 |
| 27 | Ytel Platform | 9 | 0.00 |
| 28 | Ameyo | 9 | 0.00 |
| 29 | Cisco Unified IP Interactive Voice Response | 9 | 0.00 |
| 30 | Connect First | 8 | 0.00 |
| 31 | Snapforce | 7 | 0.00 |
| 32 | Five9 IVR | 6 | 0.00 |
| 33 | Survox | 5 | 0.00 |
| 34 | Pacific Timesheet | 4 | 0.00 |
| 35 | Voxibot the Voximal stack | 4 | 0.00 |
| 36 | TollFreeForwarding | 3 | 0.00 |
| 37 | MDCall | 3 | 0.00 |
| 38 | 3CLogic | 2 | 0.00 |
| 39 | VBVoice | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Interactive Voice Response (IVR) software market leaders?
Top leaders in the category for Interactive Voice Response (IVR) software are Zendesk, Genesys, Genesys PureCloud. Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.
How many companies use Interactive Voice Response (IVR) software these days?
Which company has the most significant market share in the Interactive Voice Response (IVR) software space?
What are the top industries that usually use Interactive Voice Response (IVR) softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
