Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
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Customers by Geo
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Genesys PureCloud
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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
- Current Customer(s) The number of companies that currently use Genesys PureCloud
- 3060
- Websites Added The number of companies that have started using Genesys PureCloud in the past month.
26- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys PureCloud in the past month.
8- compared to last month
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.
Customers of Genesys PureCloud
Around the world in 2023, over 2158 companies have started using Genesys PureCloud as Interactive Voice Response (IVR) tool.
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Genesys PureCloud Customers by Industry
The three top industries that use Genesys PureCloud for Interactive Voice Response (IVR) are Marketing (30), Advertising (26), Customer Experience (24).
Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud’s customers for the ivr category fall in the company size of 0 - 9 employees (778 companies), 20 - 49 employees (433 companies), 100 - 249 employees (400 companies).
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for ivr are the United States with 1579(51.60%), Australia with 346(11.31%), United Kingdom with 338(11.05%) customers respectively.
Employees of Genesys PureCloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Genesys PureCloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Zendesk Genesys PureCloud vs Genesys Genesys PureCloud vs NICE inContact .
What is Genesys PureCloud customer distribution based on company size?
The majority of Genesys PureCloud’s customers for the ivr category fall in the company size of 0 - 9 employees (778 companies), 20 - 49 employees (433 companies), 100 - 249 employees (400 companies). You can view a distribution chart of Genesys PureCloud customers by company size .
What is Genesys PureCloud market share in the ivr?
Genesys PureCloud has market share of 1.46% in ivr market. Genesys PureCloud competes with 42 competitor tools in ivr category. The top alternatives for Genesys PureCloud ivr tool are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.
What are the top industries that use Genesys PureCloud?
Top industries that use Genesys PureCloud for ivr are Marketing (30), Advertising (26), Customer Experience (24).
What are the top countries that use Genesys PureCloud?
Around the world in 2023, over 2158 companies have started using Genesys PureCloud as ivr tool. Companies using Genesys PureCloud for ivr are majorly from United States with 1579 customers. 51.60% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are Australia and United Kingdom with 346(11.31%) and 338(11.05%) customers respectively.
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