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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

76

Market Share (Est.)

0.04%

Ranking

#12

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.55%, Genesys with 2.48%, NICE inContact with 1.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16009490.55%Bright Pattern vs Zendesk
Genesys43772.48%Bright Pattern vs Genesys
NICE inContact28681.62%Bright Pattern vs NICE inContact
Five927931.58%Bright Pattern vs Five9
Genesys PureCloud27761.57%Bright Pattern vs Genesys PureCloud
Talkdesk12740.72%Bright Pattern vs Talkdesk
NewVoiceMedia9340.53%Bright Pattern vs NewVoiceMedia
MessageBird6270.35%Bright Pattern vs MessageBird
MiContact Center2170.12%Bright Pattern vs MiContact Center
RingCentral Contact Center1950.11%Bright Pattern vs RingCentral Contact Center
CallFire1410.08%Bright Pattern vs CallFire
UJET610.03%Bright Pattern vs UJET
PhoneBurner600.03%Bright Pattern vs PhoneBurner
Plum Voice Hosted IVR510.03%Bright Pattern vs Plum Voice Hosted IVR
Sharpen400.02%Bright Pattern vs Sharpen
Magnetic North360.02%Bright Pattern vs Magnetic North
Aspect Zipwire310.02%Bright Pattern vs Aspect Zipwire
Kixie310.02%Bright Pattern vs Kixie
contactSPACE170.01%Bright Pattern vs contactSPACE
Aspect CXP Pro140.01%Bright Pattern vs Aspect CXP Pro
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.55%, Genesys with 2.48%, NICE inContact with 1.62% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys

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Bright Pattern vs NICE inContact

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Bright Pattern vs Five9

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs Talkdesk

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs MessageBird

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Customers of Bright Pattern

Around the world in 2025, over 76 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Enercare5,000 - 9,999TorontoOntarioCanada
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YMCA Of The North5,000 - 9,999MinneapolisMinnesotaUnited States
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Santo Tomás5,000 - 9,999SantiagoSantiago MetropolitanChile
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Upcom1,000 - 4,999SantiagoSantiago MetropolitanChile
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ALG1,000 - 4,999Santa BarbaraCaliforniaUnited States
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Hurtigruten1,000 - 4,999TromsoTromsNorway
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Ministerio De Relaciones Exteriores1,000 - 4,999BogotaBogota D.C.Colombia
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i9 Sports1,000 - 4,999RiverviewFloridaUnited States
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HX Hurtigruten Expeditions1,000 - 4,999SeattleWashingtonUnited States
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Story House Early Learning1,000 - 4,999BrisbaneQueenslandAustralia
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (5), Digital Transformation (3), Business Process Outsourcing (3).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (17 companies), 100 - 249 employees (10 companies), 5,000 - 9,999 employees (9 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 53(72.60%), Chile with 5(6.85%), Australia with 4(5.48%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

System Administration
Predictive Dialer
Interactive Voice Response (IVR)
Communication
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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