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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

146

Market Share (Est.)

0.07%

Ranking

#13

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 84.44%, Genesys PureCloud with 6.20%, Genesys with 3.27% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18338884.44%Bright Pattern vs Zendesk
Genesys PureCloud134746.20%Bright Pattern vs Genesys PureCloud
Genesys70983.27%Bright Pattern vs Genesys
Five933621.55%Bright Pattern vs Five9
NICE inContact29861.37%Bright Pattern vs NICE inContact
Talkdesk23341.07%Bright Pattern vs Talkdesk
NewVoiceMedia13880.64%Bright Pattern vs NewVoiceMedia
LiveOps10070.46%Bright Pattern vs LiveOps
MessageBird5600.26%Bright Pattern vs MessageBird
MiContact Center2910.13%Bright Pattern vs MiContact Center
RingCentral Contact Center2600.12%Bright Pattern vs RingCentral Contact Center
CallFire1680.08%Bright Pattern vs CallFire
UJET860.04%Bright Pattern vs UJET
PhoneBurner850.04%Bright Pattern vs PhoneBurner
Sharpen760.03%Bright Pattern vs Sharpen
Kixie630.03%Bright Pattern vs Kixie
Magnetic North550.03%Bright Pattern vs Magnetic North
Ameyo480.02%Bright Pattern vs Ameyo
Aspect Zipwire460.02%Bright Pattern vs Aspect Zipwire
FluentStream400.02%Bright Pattern vs FluentStream
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 84.44%, Genesys PureCloud with 6.20%, Genesys with 3.27% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs Genesys

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Bright Pattern vs Five9

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Bright Pattern vs NICE inContact

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Bright Pattern vs Talkdesk

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs LiveOps

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Customers of Bright Pattern

Around the world in 2026, over 145 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Everise10,000+PlantationFloridaUnited States
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Sodexo10,000+Issy-les-MoulineauxIle-de-FranceFrance
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Mphasis10,000+BengaluruKarnatakaIndia
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YMCA Of The North10,000+MinneapolisMinnesotaUnited States
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Liberty Latin America10,000+DenverColoradoUnited States
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Zurich Insurance10,000+ZurichZurichSwitzerland
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Ebay10,000+San JoseCaliforniaUnited States
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Randstad10,000+AtlantaGeorgiaUnited States
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Bellsystem24, Inc10,000+TokyoTokyoJapan
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Toyota10,000+ToyotaAichiJapan
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Customer Support (6), Cloud Services (6), Technical Support (5).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (33 companies), 10,000+ employees (27 companies), 250 - 499 employees (19 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 86(67.19%), Chile with 9(7.03%), India with 6(4.69%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Customer Experience
Communication
Interactive Voice Response (IVR)
Predictive Dialer
System Administration

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys PureCloud, Genesys. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys PureCloud Bright Pattern vs Genesys.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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