Bright Pattern
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.
Market Share of Bright Pattern
Current Customer(s)
187
Market Share (Est.)
0.08%
Ranking
#13
Top Competitors and Alternatives of Bright Pattern
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 81.51%, Genesys with 5.08%, Genesys PureCloud with 4.77% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 81.51% | Bright Pattern vs Zendesk |
| Genesys | 11246 | 5.08% | Bright Pattern vs Genesys |
| Genesys PureCloud | 10554 | 4.77% | Bright Pattern vs Genesys PureCloud |
| Five9 | 4952 | 2.24% | Bright Pattern vs Five9 |
| NICE inContact | 3650 | 1.65% | Bright Pattern vs NICE inContact |
| Talkdesk | 2849 | 1.29% | Bright Pattern vs Talkdesk |
| NewVoiceMedia | 2714 | 1.23% | Bright Pattern vs NewVoiceMedia |
| LiveOps | 1641 | 0.74% | Bright Pattern vs LiveOps |
| MessageBird | 670 | 0.30% | Bright Pattern vs MessageBird |
| MiContact Center | 542 | 0.24% | Bright Pattern vs MiContact Center |
| RingCentral Contact Center | 507 | 0.23% | Bright Pattern vs RingCentral Contact Center |
| CallFire | 230 | 0.10% | Bright Pattern vs CallFire |
| PhoneBurner | 149 | 0.07% | Bright Pattern vs PhoneBurner |
| UJET | 149 | 0.07% | Bright Pattern vs UJET |
| Kixie | 132 | 0.06% | Bright Pattern vs Kixie |
| Sharpen | 123 | 0.06% | Bright Pattern vs Sharpen |
| Magnetic North | 104 | 0.05% | Bright Pattern vs Magnetic North |
| Ameyo | 83 | 0.04% | Bright Pattern vs Ameyo |
| Aspect Zipwire | 73 | 0.03% | Bright Pattern vs Aspect Zipwire |
| Convoso | 70 | 0.03% | Bright Pattern vs Convoso |
Popular Comparisons
Top Competitors and Alternatives of Bright Pattern
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 81.51%, Genesys with 5.08%, Genesys PureCloud with 4.77% market share.
Bright Pattern vs Zendesk
Bright Pattern vs Genesys
Bright Pattern vs Genesys PureCloud
Bright Pattern vs Five9
Bright Pattern vs NICE inContact
Bright Pattern vs Talkdesk
Bright Pattern vs NewVoiceMedia
Bright Pattern vs LiveOps
Customers of Bright Pattern
Around the world in 2026, over 185 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| YMCA Of San Diego County | 10,000+ | Chicago | Illinois | United States |     |
| Ministry Of Environment, Water & Agriculture | 10,000+ | Riyadh | Ar Riyad | Saudi Arabia | |
| YMCA Of The North | 10,000+ | Minneapolis | Minnesota | United States | |
| Transcosmos Inc. | 10,000+ | Tokyo | Tokyo | Japan | |
| Bank Of America | 10,000+ | Charlotte | North Carolina | United States | |
| PepsiCo | 10,000+ | Purchase | New York | United States | |
| Everise | 10,000+ | Plantation | Florida | United States | |
| HCL | 10,000+ | Noida | Uttar Pradesh | India | |
| Verizon | 10,000+ | New York City | New York | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
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Bright Pattern Customers by Products and Services
The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (10), Data Analytics (7), Customer Support (6).
Customers
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Bright Pattern Customers by Employee Size
The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (40 companies), 10,000+ employees (35 companies), 100 - 249 employees (25 companies).
Employee Size
Bright Pattern Customers by Geography
The top three geographies of Bright Pattern for ivr are the United States with 110(69.18%), Chile with 10(6.29%), United Kingdom with 7(4.40%) customers respectively.
Customers
Employees of Bright Pattern
Also see other Products/Services by Bright Pattern in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Bright Pattern competitors?
Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs Genesys PureCloud.
What is Bright Pattern customer distribution based on company size?
What is Bright Pattern market share in the ivr?
What are the top countries that use Bright Pattern?
What are the top industries that use Bright Pattern?
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