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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

76

Market Share (Est.)

0.04%

Ranking

#12

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16160290.67%Bright Pattern vs Zendesk
Genesys43712.45%Bright Pattern vs Genesys
NICE inContact28721.61%Bright Pattern vs NICE inContact
Genesys PureCloud27891.56%Bright Pattern vs Genesys PureCloud
Five927031.52%Bright Pattern vs Five9
Talkdesk12480.70%Bright Pattern vs Talkdesk
NewVoiceMedia9410.53%Bright Pattern vs NewVoiceMedia
MessageBird6290.35%Bright Pattern vs MessageBird
MiContact Center2230.13%Bright Pattern vs MiContact Center
RingCentral Contact Center1970.11%Bright Pattern vs RingCentral Contact Center
CallFire1440.08%Bright Pattern vs CallFire
PhoneBurner600.03%Bright Pattern vs PhoneBurner
UJET600.03%Bright Pattern vs UJET
Plum Voice Hosted IVR530.03%Bright Pattern vs Plum Voice Hosted IVR
Sharpen420.02%Bright Pattern vs Sharpen
Magnetic North360.02%Bright Pattern vs Magnetic North
Aspect Zipwire310.02%Bright Pattern vs Aspect Zipwire
Kixie300.02%Bright Pattern vs Kixie
Aspect CXP Pro160.01%Bright Pattern vs Aspect CXP Pro
contactSPACE160.01%Bright Pattern vs contactSPACE
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys

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Bright Pattern vs NICE inContact

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs Five9

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Bright Pattern vs Talkdesk

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs MessageBird

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Customers of Bright Pattern

Around the world in 2025, over 76 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
YMCA Of The North5,000 - 9,999MinneapolisMinnesotaUnited States
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Enercare5,000 - 9,999TorontoOntarioCanada
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Santo Tomás5,000 - 9,999SantiagoSantiago MetropolitanChile
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Ministerio De Relaciones Exteriores1,000 - 4,999BogotaBogota D.C.Colombia
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Upcom1,000 - 4,999SantiagoSantiago MetropolitanChile
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Federation University1,000 - 4,999BallaratVictoriaAustralia
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HX Hurtigruten Expeditions1,000 - 4,999SeattleWashingtonUnited States
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Hurtigruten1,000 - 4,999TromsoTromsNorway
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Sence1,000 - 4,999SantiagoSantiago MetropolitanChile
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ALG1,000 - 4,999Santa BarbaraCaliforniaUnited States
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (4), Business Process Outsourcing (3), Workforce Management (3).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (15 companies), 100 - 249 employees (10 companies), 5,000 - 9,999 employees (9 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 54(73.97%), Chile with 5(6.85%), Australia with 4(5.48%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Predictive Dialer
Communication
Interactive Voice Response (IVR)
Contact Center
System Administration

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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