Bright Pattern
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.
Market Share of Bright Pattern
Current Customer(s)
155
Market Share (Est.)
0.08%
Ranking
#12
Top Competitors and Alternatives of Bright Pattern
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
Popular Comparisons
Top Competitors and Alternatives of Bright Pattern
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
Bright Pattern vs Zendesk
Bright Pattern vs Genesys
Bright Pattern vs Genesys PureCloud
Bright Pattern vs Five9
Bright Pattern vs NICE inContact
Bright Pattern vs Talkdesk
Bright Pattern vs NewVoiceMedia
Bright Pattern vs LiveOps
Customers of Bright Pattern
Around the world in 2025, over 155 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Zurich Insurance | 10,000+ | Zurich | Zurich | Switzerland |     |
| YMCA Of San Diego County | 10,000+ | Chicago | Illinois | United States | |
| MEWA | 10,000+ | Riyadh | Ar Riyad | Saudi Arabia | |
| Verizon | 10,000+ | New York City | New York | United States | |
| PepsiCo | 10,000+ | Purchase | New York | United States | |
| EY | 10,000+ | London | England | United Kingdom | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
| Bank Of America | 10,000+ | Charlotte | North Carolina | United States | |
| Ebay | 10,000+ | San Jose | California | United States | |
| Holiday Inn Mount Prospect | 10,000+ | Esther | Missouri | United States | |
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Bright Pattern Customers by Products and Services
The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (9), Data Analytics (6), Digital Transformation (5).
Customers
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Bright Pattern Customers by Employee Size
The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (33 companies), 10,000+ employees (25 companies), 100 - 249 employees (17 companies).
Employee Size
Bright Pattern Customers by Geography
The top three geographies of Bright Pattern for ivr are the United States with 96(69.06%), Chile with 10(7.19%), United Kingdom with 6(4.32%) customers respectively.
Customers
Employees of Bright Pattern
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FAQ
Find answers to the most often asked questions by users.
Who are the top Bright Pattern competitors?
Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs Genesys PureCloud.
What is Bright Pattern customer distribution based on company size?
What is Bright Pattern market share in the ivr?
What are the top countries that use Bright Pattern?
What are the top industries that use Bright Pattern?
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