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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

149

Market Share (Est.)

0.07%

Ranking

#12

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.15%, Genesys with 3.45%, Genesys PureCloud with 2.31% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18618388.15%Bright Pattern vs Zendesk
Genesys72823.45%Bright Pattern vs Genesys
Genesys PureCloud48772.31%Bright Pattern vs Genesys PureCloud
Five934261.62%Bright Pattern vs Five9
NICE inContact30521.44%Bright Pattern vs NICE inContact
Talkdesk21010.99%Bright Pattern vs Talkdesk
NewVoiceMedia14000.66%Bright Pattern vs NewVoiceMedia
LiveOps8470.40%Bright Pattern vs LiveOps
MessageBird6300.30%Bright Pattern vs MessageBird
MiContact Center2750.13%Bright Pattern vs MiContact Center
RingCentral Contact Center2400.11%Bright Pattern vs RingCentral Contact Center
CallFire1240.06%Bright Pattern vs CallFire
PhoneBurner920.04%Bright Pattern vs PhoneBurner
UJET860.04%Bright Pattern vs UJET
Sharpen670.03%Bright Pattern vs Sharpen
Kixie630.03%Bright Pattern vs Kixie
Magnetic North570.03%Bright Pattern vs Magnetic North
Aspect Zipwire470.02%Bright Pattern vs Aspect Zipwire
Plum Voice Hosted IVR350.02%Bright Pattern vs Plum Voice Hosted IVR
FluentStream350.02%Bright Pattern vs FluentStream
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.15%, Genesys with 3.45%, Genesys PureCloud with 2.31% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs Five9

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Bright Pattern vs NICE inContact

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Bright Pattern vs Talkdesk

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs LiveOps

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Customers of Bright Pattern

Around the world in 2026, over 148 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Bank Of America10,000+CharlotteNorth CarolinaUnited States
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EY10,000+LondonEnglandUnited Kingdom
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Toyota10,000+ToyotaAichiJapan
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Mphasis10,000+BengaluruKarnatakaIndia
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YMCA Of The North10,000+MinneapolisMinnesotaUnited States
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Transcosmos Inc.10,000+TokyoTokyoJapan
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FedEx10,000+MemphisTennesseeUnited States
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Everise10,000+PlantationFloridaUnited States
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Ebay10,000+San JoseCaliforniaUnited States
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Volvo10,000+GoeteborgVaestra GoetalandSweden
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (8), Customer Support (6), Digital Transformation (5).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (33 companies), 10,000+ employees (26 companies), 100 - 249 employees (18 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 89(67.42%), Chile with 10(7.58%), India with 6(4.55%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Predictive Dialer
Interactive Voice Response (IVR)
Communication
System Administration
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs Genesys PureCloud.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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