MiContact Center
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering in...Read more
Market Share of MiContact Center
Current Customer(s)
192
Market Share (Est.)
0.10%
Ranking
#10
Top Competitors and Alternatives of MiContact Center
The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Popular Comparisons
Top Competitors and Alternatives of MiContact Center
The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
MiContact Center vs Zendesk
MiContact Center vs Genesys
MiContact Center vs NICE inContact
MiContact Center vs Five9
MiContact Center vs Genesys PureCloud
MiContact Center vs NewVoiceMedia
MiContact Center vs Talkdesk
MiContact Center vs MessageBird
Customers of MiContact Center
Around the world in 2024, over 192 companies have started using MiContact Center as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Zayo Group Holdings | 1,000 - 4,999 | Boulder | Colorado | United States |     |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| Yokogawa Electric Corporation | 10,000+ | Tokyo | Tokyo | Japan | |
| Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands | |
| CenturyLink | 10,000+ | Monroe | Louisiana | United States | |
| Infosys | 10,000+ | Bengaluru | Karnataka | India | |
| KPN | 10,000+ | The Hague | South Holland | Netherlands | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
| Fujitsu, Ltd | 10,000+ | Tokyo | Tokyo | Japan | |
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MiContact Center Customers by Products and Services
The top three products and services offering customers that use MiContact Center for Interactive Voice Response (IVR) are Unified Communications (19), Cloud Services (17), Managed Services (14).
Customers
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MiContact Center Customers by Employee Size
The majority of MiContact Center's customers for the ivr category fall in the company size of 100 - 249 employees (38 companies), 20 - 49 employees (30 companies), 10,000+ employees (28 companies).
Employee Size
MiContact Center Customers by Geography
The top three geographies of MiContact Center for ivr are the United States with 102(61.08%), United Kingdom with 18(10.78%), Netherlands with 13(7.78%) customers respectively.
Customers
Employees of MiContact Center
Also see other Products/Services by MiContact Center in:
FAQ
Find answers to the most often asked questions by users.
Who are the top MiContact Center competitors?
MiContact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of MiContact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MiContact Center and 40,000 other technologies on the internet. You can also compare MiContact Center and its feature with top competitors here : MiContact Center vs Zendesk MiContact Center vs Genesys MiContact Center vs NICE inContact.
What is MiContact Center customer distribution based on company size?
What is MiContact Center market share in the ivr?
What are the top countries that use MiContact Center?
What are the top industries that use MiContact Center?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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