NICE inContact's cloud call center software enables better customer service with automatic call distribution , interactive voice response , skills-bas...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of NICE inContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.
Popular Comparisons
The top three of NICE inContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.
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NICE inContact vs Genesys
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Around the world in 2024, over 3391 companies have started using NICE inContact as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Hospital Sisters Health System | 10,000+ | Springfield | Illinois | United States | |
Screwfix | 10,000+ | Yeovil | England | United Kingdom | |
Johns Hopkins University | 10,000+ | Baltimore | Maryland | United States | |
Avery Dennison Corporation | 10,000+ | Glendale | California | United States | |
TruGreen | 10,000+ | Memphis | Tennessee | United States | |
US Army | 10,000+ | Arlington | Virginia | United States | |
US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
Banfield Pet Hospital | 10,000+ | Vancouver | Washington | United States | |
Hartford HealthCare | 10,000+ | Hartford | Connecticut | United States | |
Caliber Collision | 10,000+ | Lewisville | Texas | United States |
The top three products and services offering customers that use NICE inContact for Interactive Voice Response (IVR) are Managed Services (36), Consulting (34), Cybersecurity (32).
Customers
The majority of NICE inContact's customers for the ivr category fall in the company size of 0 - 9 employees (1060 companies), 20 - 49 employees (444 companies), 100 - 249 employees (390 companies).
Employee Size
The top three geographies of NICE inContact for ivr are the United States with 2959(89.97%), United Kingdom with 108(3.28%), Canada with 82(2.49%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Zendesk NICE inContact vs Genesys NICE inContact vs Five9.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the ivr?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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