NICE inContact Vs RingCentral Contact Center : In-Depth Comparison

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Categories where NICE inContact and RingCentral Contact Center compete

Contact Center
Interactive Voice Response (IVR)
Call Recording
Cloud Contact Center Software
Communication

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NICE inContact

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Comparing the customer bases of NICE inContact and RingCentral Contact Center

Comparing the customer bases of NICE inContact and RingCentral Contact Center, we can see that NICE inContact has 3446 customer(s), while RingCentral Contact Center has 139 customer(s). In the Interactive Voice Response (IVR) category, with 3446 customer(s) NICE inContact stands at 3rd place by ranking, while RingCentral Contact Center with 139 customer(s), is at the 12th place.

NICE inContact

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3rd

3446 Customer

RingCentral Contact Center

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12th

139 Customer

Comparing the market share of NICE inContact and RingCentral Contact Center

NICE inContact has a 1.85% market share in the Interactive Voice Response (IVR) category, while RingCentral Contact Center has a 0.07% market share in the same space.

Compare NICE inContact vs RingCentral Contact Center customers by geography

Comparing NICE inContact and RingCentral Contact Center customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while RingCentral Contact Center has more customers in United States.

NICE inContact

RingCentral Contact Center

Customer Movements for this month

Gain actionable insights about the buying patterns of NICE inContact vs RingCentral Contact Center’s target audience.

NICE inContact

New

30 Customer

Lost

53 Customer

RingCentral Contact Center

New

2 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NICE inContact and RingCentral Contact Center compete against each other?

NICE inContact and RingCentral Contact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication.

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How does the market share of NICE inContact and RingCentral Contact Center compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by NICE inContact and RingCentral Contact Center in the Interactive Voice Response (IVR) segment?

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What are the countries in which NICE inContact and RingCentral Contact Center has more customers?

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