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RingCentral Contact Center

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RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization too...Read more

Interactive Voice Response (IVR)
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Market Share of RingCentral Contact Center

Current Customer(s)

139

Market Share (Est.)

0.07%

Ranking

#12

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16648789.40%RingCentral Contact Center vs Zendesk
Genesys55632.99%RingCentral Contact Center vs Genesys
NICE inContact34461.85%RingCentral Contact Center vs NICE inContact
Five930781.65%RingCentral Contact Center vs Five9
Genesys PureCloud30211.62%RingCentral Contact Center vs Genesys PureCloud
NewVoiceMedia11170.60%RingCentral Contact Center vs NewVoiceMedia
Talkdesk10270.55%RingCentral Contact Center vs Talkdesk
MessageBird6960.37%RingCentral Contact Center vs MessageBird
Cloudagent5850.31%RingCentral Contact Center vs Cloudagent
MiContact Center1920.10%RingCentral Contact Center vs MiContact Center
CallFire1880.10%RingCentral Contact Center vs CallFire
Bright Pattern930.05%RingCentral Contact Center vs Bright Pattern
UJET730.04%RingCentral Contact Center vs UJET
Plum Voice Hosted IVR690.04%RingCentral Contact Center vs Plum Voice Hosted IVR
Magnetic North620.03%RingCentral Contact Center vs Magnetic North
Sharpen580.03%RingCentral Contact Center vs Sharpen
Nectar Desk500.03%RingCentral Contact Center vs Nectar Desk
PhoneBurner410.02%RingCentral Contact Center vs PhoneBurner
Kixie370.02%RingCentral Contact Center vs Kixie
Aspect Zipwire300.02%RingCentral Contact Center vs Aspect Zipwire
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Popular Comparisons

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

RingCentral Contact Center vs Zendesk

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RingCentral Contact Center vs Genesys

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RingCentral Contact Center vs NICE inContact

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RingCentral Contact Center vs Five9

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RingCentral Contact Center vs Genesys PureCloud

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RingCentral Contact Center vs NewVoiceMedia

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RingCentral Contact Center vs Talkdesk

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RingCentral Contact Center vs MessageBird

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Customers of RingCentral Contact Center

Around the world in 2024, over 139 companies have started using RingCentral Contact Center as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BT RingCentral5,000 - 9,999BelmontCaliforniaUnited States
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Universiti Malaysia Sabah1,000 - 4,999Kota KinabaluSabahMalaysia
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Rincentral1,000 - 4,999BelmontCaliforniaUnited States
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RingCentral UK Ltd1,000 - 4,999LondonEnglandUnited Kingdom
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Ringcentral.com1,000 - 4,999BelmontCaliforniaUnited States
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RingCentral1,000 - 4,999BelmontCaliforniaUnited States
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PRIANTO LIMITED100 - 249NewburyEnglandUnited Kingdom
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Blue Solutions20 - 49WokinghamEnglandUnited Kingdom
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ringcentral.ca20 - 49OntarioCanada
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Prianto GmbH20 - 49MunichBavariaGermany
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RingCentral Contact Center Customers by Products and Services

The top three products and services offering customers that use RingCentral Contact Center for Interactive Voice Response (IVR) are Video Conferencing (7), Cybersecurity (7), Collaboration Tools (7).

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RingCentral Contact Center Customers by Employee Size

The majority of RingCentral Contact Center's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (41 companies), 0 - 9 employees (30 companies), 100 - 249 employees (16 companies).

Employee Size

RingCentral Contact Center Customers by Geography

The top three geographies of RingCentral Contact Center for ivr are the United States with 87(66.41%), United Kingdom with 23(17.56%), Canada with 9(6.87%) customers respectively.

Customers

Employees of RingCentral Contact Center

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Also see other Products/Services by RingCentral Contact Center in:

Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top RingCentral Contact Center competitors?

RingCentral Contact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of RingCentral Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of RingCentral Contact Center and 40,000 other technologies on the internet. You can also compare RingCentral Contact Center and its feature with top competitors here : RingCentral Contact Center vs Zendesk RingCentral Contact Center vs Genesys RingCentral Contact Center vs NICE inContact.

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What is RingCentral Contact Center customer distribution based on company size?

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What is RingCentral Contact Center market share in the ivr?

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What are the top countries that use RingCentral Contact Center?

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What are the top industries that use RingCentral Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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