RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization too...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Popular Comparisons
The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
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RingCentral Contact Center vs Genesys
RingCentral Contact Center vs NICE inContact
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Around the world in 2024, over 139 companies have started using RingCentral Contact Center as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
BT RingCentral | 5,000 - 9,999 | Belmont | California | United States | |
Universiti Malaysia Sabah | 1,000 - 4,999 | Kota Kinabalu | Sabah | Malaysia | |
Rincentral | 1,000 - 4,999 | Belmont | California | United States | |
RingCentral UK Ltd | 1,000 - 4,999 | London | England | United Kingdom | |
Ringcentral.com | 1,000 - 4,999 | Belmont | California | United States | |
RingCentral | 1,000 - 4,999 | Belmont | California | United States | |
PRIANTO LIMITED | 100 - 249 | Newbury | England | United Kingdom | |
Blue Solutions | 20 - 49 | Wokingham | England | United Kingdom | |
ringcentral.ca | 20 - 49 | Ontario | Canada | ||
Prianto GmbH | 20 - 49 | Munich | Bavaria | Germany |
The top three products and services offering customers that use RingCentral Contact Center for Interactive Voice Response (IVR) are Video Conferencing (7), Cybersecurity (7), Collaboration Tools (7).
Customers
The majority of RingCentral Contact Center's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (41 companies), 0 - 9 employees (30 companies), 100 - 249 employees (16 companies).
Employee Size
The top three geographies of RingCentral Contact Center for ivr are the United States with 87(66.41%), United Kingdom with 23(17.56%), Canada with 9(6.87%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top RingCentral Contact Center competitors?
RingCentral Contact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of RingCentral Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of RingCentral Contact Center and 40,000 other technologies on the internet. You can also compare RingCentral Contact Center and its feature with top competitors here : RingCentral Contact Center vs Zendesk RingCentral Contact Center vs Genesys RingCentral Contact Center vs NICE inContact.
What is RingCentral Contact Center customer distribution based on company size?
What is RingCentral Contact Center market share in the ivr?
What are the top countries that use RingCentral Contact Center?
What are the top industries that use RingCentral Contact Center?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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