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RingCentral Contact Center

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RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization too...Read more

Interactive Voice Response (IVR)
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Market Share of RingCentral Contact Center

Current Customer(s)

197

Market Share (Est.)

0.11%

Ranking

#10

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16160290.67%RingCentral Contact Center vs Zendesk
Genesys43712.45%RingCentral Contact Center vs Genesys
NICE inContact28721.61%RingCentral Contact Center vs NICE inContact
Genesys PureCloud27891.56%RingCentral Contact Center vs Genesys PureCloud
Five927031.52%RingCentral Contact Center vs Five9
Talkdesk12480.70%RingCentral Contact Center vs Talkdesk
NewVoiceMedia9410.53%RingCentral Contact Center vs NewVoiceMedia
MessageBird6290.35%RingCentral Contact Center vs MessageBird
MiContact Center2230.13%RingCentral Contact Center vs MiContact Center
CallFire1440.08%RingCentral Contact Center vs CallFire
Bright Pattern760.04%RingCentral Contact Center vs Bright Pattern
UJET600.03%RingCentral Contact Center vs UJET
PhoneBurner600.03%RingCentral Contact Center vs PhoneBurner
Plum Voice Hosted IVR530.03%RingCentral Contact Center vs Plum Voice Hosted IVR
Sharpen420.02%RingCentral Contact Center vs Sharpen
Magnetic North360.02%RingCentral Contact Center vs Magnetic North
Aspect Zipwire310.02%RingCentral Contact Center vs Aspect Zipwire
Kixie300.02%RingCentral Contact Center vs Kixie
Aspect CXP Pro160.01%RingCentral Contact Center vs Aspect CXP Pro
contactSPACE160.01%RingCentral Contact Center vs contactSPACE
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Popular Comparisons

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.

RingCentral Contact Center vs Zendesk

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RingCentral Contact Center vs Genesys

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RingCentral Contact Center vs NICE inContact

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RingCentral Contact Center vs Genesys PureCloud

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RingCentral Contact Center vs Five9

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RingCentral Contact Center vs Talkdesk

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RingCentral Contact Center vs NewVoiceMedia

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RingCentral Contact Center vs MessageBird

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Customers of RingCentral Contact Center

Around the world in 2025, over 197 companies have started using RingCentral Contact Center as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
RingCentral10,000+BelmontCaliforniaUnited States
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BuzMe.com & RingCentral1,000 - 4,999Palo AltoCaliforniaUnited States
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School Of Business & Technology London100 - 249LondonEnglandUnited Kingdom
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ASCENT ONSITE SERVICES LTD50 - 99CoventryEnglandUnited Kingdom
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Planet Travel20 - 49BrightonEnglandUnited Kingdom
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Resonate Cloud Services Limited20 - 49LondonEnglandUnited Kingdom
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7 Star Furniture20 - 49HayesEnglandUnited Kingdom
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Blue Solutions20 - 49WokinghamEnglandUnited Kingdom
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Planet Kitesurf Holidays10 - 19SouthwickEnglandUnited Kingdom
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PCF0 - 9WarwickEnglandUnited Kingdom
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RingCentral Contact Center Customers by Products and Services

The top three products and services offering customers that use RingCentral Contact Center for Interactive Voice Response (IVR) are Unified Communications (7), Training (6), Consulting (5).

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RingCentral Contact Center Customers by Employee Size

The majority of RingCentral Contact Center's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (52 companies), 10,000+ employees (27 companies), 500 - 999 employees (24 companies).

Employee Size

RingCentral Contact Center Customers by Geography

The top three geographies of RingCentral Contact Center for ivr are the United States with 148(75.13%), United Kingdom with 33(16.75%), Canada with 4(2.03%) customers respectively.

Customers

Employees of RingCentral Contact Center

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Also see other Products/Services by RingCentral Contact Center in:

Interactive Voice Response (IVR)
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top RingCentral Contact Center competitors?

RingCentral Contact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of RingCentral Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of RingCentral Contact Center and 40,000 other technologies on the internet. You can also compare RingCentral Contact Center and its feature with top competitors here : RingCentral Contact Center vs Zendesk RingCentral Contact Center vs Genesys RingCentral Contact Center vs NICE inContact.

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What is RingCentral Contact Center customer distribution based on company size?

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What is RingCentral Contact Center market share in the ivr?

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What are the top countries that use RingCentral Contact Center?

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What are the top industries that use RingCentral Contact Center?

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