Talkdesk
Talkdesk is an enterprise cloud contact center platform that helps IBM, Shopify and 1,400 other enterprises improve customer satisfaction and agent pr...Read more
Market Share of Talkdesk
Current Customer(s)
1248
Market Share (Est.)
0.70%
Ranking
#6
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 161602 | 90.67% | Talkdesk vs Zendesk |
| Genesys | 4371 | 2.45% | Talkdesk vs Genesys |
| NICE inContact | 2872 | 1.61% | Talkdesk vs NICE inContact |
| Genesys PureCloud | 2789 | 1.56% | Talkdesk vs Genesys PureCloud |
| Five9 | 2703 | 1.52% | Talkdesk vs Five9 |
| NewVoiceMedia | 941 | 0.53% | Talkdesk vs NewVoiceMedia |
| MessageBird | 629 | 0.35% | Talkdesk vs MessageBird |
| MiContact Center | 223 | 0.13% | Talkdesk vs MiContact Center |
| RingCentral Contact Center | 197 | 0.11% | Talkdesk vs RingCentral Contact Center |
| CallFire | 144 | 0.08% | Talkdesk vs CallFire |
| Bright Pattern | 76 | 0.04% | Talkdesk vs Bright Pattern |
| UJET | 60 | 0.03% | Talkdesk vs UJET |
| PhoneBurner | 60 | 0.03% | Talkdesk vs PhoneBurner |
| Plum Voice Hosted IVR | 53 | 0.03% | Talkdesk vs Plum Voice Hosted IVR |
| Sharpen | 42 | 0.02% | Talkdesk vs Sharpen |
| Magnetic North | 36 | 0.02% | Talkdesk vs Magnetic North |
| Aspect Zipwire | 31 | 0.02% | Talkdesk vs Aspect Zipwire |
| Kixie | 30 | 0.02% | Talkdesk vs Kixie |
| Aspect CXP Pro | 16 | 0.01% | Talkdesk vs Aspect CXP Pro |
| contactSPACE | 16 | 0.01% | Talkdesk vs contactSPACE |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.67%, Genesys with 2.45%, NICE inContact with 1.61% market share.
Talkdesk vs Zendesk
Talkdesk vs Genesys
Talkdesk vs NICE inContact
Talkdesk vs Genesys PureCloud
Talkdesk vs Five9
Talkdesk vs NewVoiceMedia
Talkdesk vs MessageBird
Talkdesk vs MiContact Center
Customers of Talkdesk
Around the world in 2025, over 1247 companies have started using Talkdesk as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Fresh Del Monte | 10,000+ | George Town | George Town | Cayman Islands |     |
| Bank Of The Philippine Islands | 10,000+ | Makati City | Metro Manila | Philippines | |
| Memorial Healthcare System | 10,000+ | Hollywood | Florida | United States | |
| EmployBridge | 10,000+ | Atlanta | Georgia | United States | |
| C.H. Robinson | 10,000+ | Eden Prairie | Minnesota | United States | |
| Rover | 5,000 - 9,999 | Seattle | Washington | United States | |
| Service Properties Trust | 5,000 - 9,999 | Newton | Massachusetts | United States | |
| Breakthru Beverage Group | 5,000 - 9,999 | New York City | New York | United States | |
| Shearings | 5,000 - 9,999 | Wigan | England | United Kingdom | |
| Benco Dental | 5,000 - 9,999 | Pittston | Pennsylvania | United States | |
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Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Interactive Voice Response (IVR) are Artificial Intelligence (18), Technology (17), Customer Support (15).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the ivr category fall in the company size of 0 - 9 employees (289 companies), 20 - 49 employees (191 companies), 100 - 249 employees (169 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for ivr are the United States with 820(69.73%), Canada with 179(15.22%), United Kingdom with 82(6.97%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Zendesk Talkdesk vs Genesys Talkdesk vs NICE inContact.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the ivr?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
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