Talkdesk
Talkdesk is an enterprise cloud contact center platform that helps IBM, Shopify and 1,400 other enterprises improve customer satisfaction and agent pr...Read more
Market Share of Talkdesk
Current Customer(s)
2277
Market Share (Est.)
1.13%
Ranking
#6
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.11%, Genesys PureCloud with 4.60%, Genesys with 3.64% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 171504 | 85.11% | Talkdesk vs Zendesk |
| Genesys PureCloud | 9267 | 4.60% | Talkdesk vs Genesys PureCloud |
| Genesys | 7344 | 3.64% | Talkdesk vs Genesys |
| Five9 | 3410 | 1.69% | Talkdesk vs Five9 |
| NICE inContact | 3033 | 1.51% | Talkdesk vs NICE inContact |
| NewVoiceMedia | 1388 | 0.69% | Talkdesk vs NewVoiceMedia |
| LiveOps | 1022 | 0.51% | Talkdesk vs LiveOps |
| MessageBird | 558 | 0.28% | Talkdesk vs MessageBird |
| MiContact Center | 296 | 0.15% | Talkdesk vs MiContact Center |
| RingCentral Contact Center | 295 | 0.15% | Talkdesk vs RingCentral Contact Center |
| CallFire | 170 | 0.08% | Talkdesk vs CallFire |
| Bright Pattern | 149 | 0.07% | Talkdesk vs Bright Pattern |
| Sharpen | 98 | 0.05% | Talkdesk vs Sharpen |
| UJET | 90 | 0.04% | Talkdesk vs UJET |
| PhoneBurner | 83 | 0.04% | Talkdesk vs PhoneBurner |
| Ameyo | 76 | 0.04% | Talkdesk vs Ameyo |
| Kixie | 66 | 0.03% | Talkdesk vs Kixie |
| Magnetic North | 56 | 0.03% | Talkdesk vs Magnetic North |
| FluentStream | 46 | 0.02% | Talkdesk vs FluentStream |
| Aspect Zipwire | 45 | 0.02% | Talkdesk vs Aspect Zipwire |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.11%, Genesys PureCloud with 4.60%, Genesys with 3.64% market share.
Talkdesk vs Zendesk
Talkdesk vs Genesys PureCloud
Talkdesk vs Genesys
Talkdesk vs Five9
Talkdesk vs NICE inContact
Talkdesk vs NewVoiceMedia
Talkdesk vs LiveOps
Talkdesk vs MessageBird
Customers of Talkdesk
Around the world in 2026, over 2269 companies have started using Talkdesk as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Menulog | 10,000+ | Sydney | New South Wales | Australia |     |
| Merkle | 10,000+ | Columbia | Maryland | United States | |
| DaVita | 10,000+ | Denver | Colorado | United States | |
| Mercy | 10,000+ | Chesterfield | Missouri | United States | |
| Mars | 10,000+ | McLean | Virginia | United States | |
| Redbubble | 10,000+ | Docklands | Victoria | Australia | |
| UnitedHealth Group | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Amare Global | 10,000+ | Lehi | Utah | United States | |
| Auburn University | 10,000+ | Auburn | Alabama | United States | |
| Sysco | 10,000+ | Houston | Texas | United States | |
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Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Interactive Voice Response (IVR) are Customer Service (24), Technology (24), Digital Transformation (22).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the ivr category fall in the company size of 0 - 9 employees (893 companies), 100 - 249 employees (268 companies), 20 - 49 employees (216 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for ivr are the United States with 1330(62.50%), Canada with 499(23.45%), United Kingdom with 106(4.98%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the ivr category are Zendesk, Genesys PureCloud, Genesys. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Zendesk Talkdesk vs Genesys PureCloud Talkdesk vs Genesys.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the ivr?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
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