Talkdesk is an enterprise cloud contact center platform that helps IBM, Shopify and 1,400 other enterprises improve customer satisfaction and agent pr...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Zendesk | 169762 | 88.85% | Talkdesk vs Zendesk |
Genesys | 6691 | 3.50% | Talkdesk vs Genesys |
Five9 | 3401 | 1.78% | Talkdesk vs Five9 |
NICE inContact | 3391 | 1.77% | Talkdesk vs NICE inContact |
Genesys PureCloud | 3050 | 1.60% | Talkdesk vs Genesys PureCloud |
NewVoiceMedia | 1445 | 0.76% | Talkdesk vs NewVoiceMedia |
MessageBird | 718 | 0.38% | Talkdesk vs MessageBird |
MiContact Center | 280 | 0.15% | Talkdesk vs MiContact Center |
Cloudagent | 237 | 0.12% | Talkdesk vs Cloudagent |
CallFire | 223 | 0.12% | Talkdesk vs CallFire |
RingCentral Contact Center | 186 | 0.10% | Talkdesk vs RingCentral Contact Center |
Bright Pattern | 106 | 0.06% | Talkdesk vs Bright Pattern |
UJET | 84 | 0.04% | Talkdesk vs UJET |
Magnetic North | 81 | 0.04% | Talkdesk vs Magnetic North |
Plum Voice Hosted IVR | 70 | 0.04% | Talkdesk vs Plum Voice Hosted IVR |
Sharpen | 67 | 0.04% | Talkdesk vs Sharpen |
PhoneBurner | 54 | 0.03% | Talkdesk vs PhoneBurner |
Nectar Desk | 51 | 0.03% | Talkdesk vs Nectar Desk |
Aspect Zipwire | 47 | 0.02% | Talkdesk vs Aspect Zipwire |
Kixie | 43 | 0.02% | Talkdesk vs Kixie |
Popular Comparisons
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.
Talkdesk vs Zendesk
Talkdesk vs Genesys
Talkdesk vs Five9
Talkdesk vs NICE inContact
Talkdesk vs Genesys PureCloud
Talkdesk vs NewVoiceMedia
Talkdesk vs MessageBird
Talkdesk vs MiContact Center
Around the world in 2024, over 878 companies have started using Talkdesk as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
C.H. Robinson Worldwide, Inc. | 10,000+ | Eden Prairie | Minnesota | United States | |
Boston University Genealogical Programs | 10,000+ | Boston | Massachusetts | United States | |
Fresh Del Monte Produce, Inc. | 10,000+ | George Town | George Town | Cayman Islands | |
Service Properties Trust | 5,000 - 9,999 | Newton | Massachusetts | United States | |
Novozymes A/S | 5,000 - 9,999 | Copenhagen | Capital Region | Denmark | |
Anywhere Real Estate Inc | 5,000 - 9,999 | Madison | New Jersey | United States | |
Fulton County Government | 5,000 - 9,999 | Atlanta | Georgia | United States | |
Tutor Perini | 5,000 - 9,999 | Los Angeles | California | United States | |
Chemours Company | 5,000 - 9,999 | Wilmington | Delaware | United States | |
City Of Fremont | 1,000 - 4,999 | Fremont | California | United States |
The top three products and services offering customers that use Talkdesk for Interactive Voice Response (IVR) are Technology (26), Artificial Intelligence (21), Data Analytics (18).
Customers
The majority of Talkdesk's customers for the ivr category fall in the company size of 100 - 249 employees (170 companies), 1,000 - 4,999 employees (134 companies), 20 - 49 employees (95 companies).
Employee Size
The top three geographies of Talkdesk for ivr are the United States with 630(77.59%), United Kingdom with 50(6.16%), Canada with 44(5.42%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Zendesk Talkdesk vs Genesys Talkdesk vs Five9.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the ivr?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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