Categories where Genesys PureCloud and Talkdesk compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Talkdesk, we can see that Genesys PureCloud has 2842 customer(s), while Talkdesk has 1171 customer(s). In the Interactive Voice Response (IVR) category, with 2842 customer(s) Genesys PureCloud stands at 4th place by ranking, while Talkdesk with 1171 customer(s), is at the 6th place.
Genesys PureCloud
4th
2842 Customer
Talkdesk
6th
1171 Customer
Genesys PureCloud has a 1.57% market share in the Interactive Voice Response (IVR) category, while Talkdesk has a 0.64% market share in the same space.
Comparing Genesys PureCloud and Talkdesk customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, United Kingdom and Australia, while Talkdesk has more customers in United States.
Genesys PureCloud
Talkdesk
Gain actionable insights about the buying patterns of Genesys PureCloud vs Talkdesk’s target audience.
Genesys PureCloud
New
235 Customer
Lost
97 Customer
Talkdesk
New
23 Customer
Lost
13 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Talkdesk compete against each other?
Genesys PureCloud and Talkdesk compete against each other in the Communication, Contact Center, Fax Server, Interactive Voice Response (IVR), Unified Communications.
How does the market share of Genesys PureCloud and Talkdesk compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys PureCloud and Talkdesk in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys PureCloud and Talkdesk has more customers?
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