Genesys Vs Genesys PureCloud : In-Depth Comparison

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Categories where Genesys and Genesys PureCloud compete

Communication
Contact Center
Customer Experience
Interactive Voice Response (IVR)
Auto Dialer

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Genesys

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Comparing the customer bases of Genesys and Genesys PureCloud

Comparing the customer bases of Genesys and Genesys PureCloud, we can see that Genesys has 5563 customer(s), while Genesys PureCloud has 3021 customer(s). In the Interactive Voice Response (IVR) category, with 5563 customer(s) Genesys stands at 2nd place by ranking, while Genesys PureCloud with 3021 customer(s), is at the 5th place.

Genesys

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2nd

5563 Customer

Genesys PureCloud

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5th

3021 Customer

Comparing the market share of Genesys and Genesys PureCloud

Genesys has a 2.99% market share in the Interactive Voice Response (IVR) category, while Genesys PureCloud has a 1.62% market share in the same space.

Compare Genesys vs Genesys PureCloud customers by geography

Comparing Genesys and Genesys PureCloud customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Genesys PureCloud has more customers in United States.

Genesys

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys vs Genesys PureCloud’s target audience.

Genesys

New

24 Customer

Lost

32 Customer

Genesys PureCloud

New

50 Customer

Lost

56 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys and Genesys PureCloud compete against each other?

Genesys and Genesys PureCloud compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer.

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How does the market share of Genesys and Genesys PureCloud compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Genesys and Genesys PureCloud in the Interactive Voice Response (IVR) segment?

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What are the countries in which Genesys and Genesys PureCloud has more customers?

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