Categories where Genesys and Talkdesk compete
Genesys
Comparing the customer bases of Genesys and Talkdesk, we can see that Genesys has 5549 customer(s), while Talkdesk has 1057 customer(s). In the Interactive Voice Response (IVR) category, with 5549 customer(s) Genesys stands at 2nd place by ranking, while Talkdesk with 1057 customer(s), is at the 7th place.
Genesys
2nd
5549 Customer
Talkdesk
7th
1057 Customer
Genesys has a 3.01% market share in the Interactive Voice Response (IVR) category, while Talkdesk has a 0.57% market share in the same space.
Comparing Genesys and Talkdesk customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Talkdesk has more customers in United States.
Genesys
Talkdesk
Gain actionable insights about the buying patterns of Genesys vs Talkdesk’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
Talkdesk
New
31 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Talkdesk compete against each other?
Genesys and Talkdesk compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience.
How does the market share of Genesys and Talkdesk compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Talkdesk in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Talkdesk has more customers?
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