Genesys PureCloud Vs Talkdesk : In-Depth Comparison

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imageGenesys PureCloud

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Categories where Genesys PureCloud and Talkdesk compete

Communication
Contact Center
Fax Server
Interactive Voice Response (IVR)
Unified Communications

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Genesys PureCloud

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Comparing the customer bases of Genesys PureCloud and Talkdesk

Comparing the customer bases of Genesys PureCloud and Talkdesk, we can see that Genesys PureCloud has 3050 customer(s), while Talkdesk has 878 customer(s). In the Interactive Voice Response (IVR) category, with 3050 customer(s) Genesys PureCloud stands at 5th place by ranking, while Talkdesk with 878 customer(s), is at the 7th place.

Genesys PureCloud

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5th

3050 Customer

Talkdesk

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7th

878 Customer

Comparing the market share of Genesys PureCloud and Talkdesk

Genesys PureCloud has a 1.60% market share in the Interactive Voice Response (IVR) category, while Talkdesk has a 0.46% market share in the same space.

Compare Genesys PureCloud vs Talkdesk customers by geography

Comparing Genesys PureCloud and Talkdesk customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Talkdesk has more customers in United States.

Genesys PureCloud

Talkdesk

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys PureCloud vs Talkdesk’s target audience.

Genesys PureCloud

New

33 Customer

Lost

46 Customer

Talkdesk

New

8 Customer

Lost

11 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys PureCloud and Talkdesk compete against each other?

Genesys PureCloud and Talkdesk compete against each other in the Communication, Contact Center, Fax Server, Interactive Voice Response (IVR), Unified Communications.

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How does the market share of Genesys PureCloud and Talkdesk compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Genesys PureCloud and Talkdesk in the Interactive Voice Response (IVR) segment?

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What are the countries in which Genesys PureCloud and Talkdesk has more customers?

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