MessageBird
MessageBird is an secure cloud communications platform that connects enterprises to their customers via fast and reliable SMS, Voice and Chat APIs.
Market Share of MessageBird
Current Customer(s)
550
Market Share (Est.)
0.25%
Ranking
#9
Top Competitors and Alternatives of MessageBird
The top three of MessageBird’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.07%, Genesys PureCloud with 5.45%, Genesys with 3.32% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 185685 | 85.07% | MessageBird vs Zendesk |
| Genesys PureCloud | 11901 | 5.45% | MessageBird vs Genesys PureCloud |
| Genesys | 7242 | 3.32% | MessageBird vs Genesys |
| Five9 | 3440 | 1.58% | MessageBird vs Five9 |
| NICE inContact | 3061 | 1.40% | MessageBird vs NICE inContact |
| Talkdesk | 2312 | 1.06% | MessageBird vs Talkdesk |
| NewVoiceMedia | 1385 | 0.63% | MessageBird vs NewVoiceMedia |
| LiveOps | 1011 | 0.46% | MessageBird vs LiveOps |
| MiContact Center | 297 | 0.14% | MessageBird vs MiContact Center |
| RingCentral Contact Center | 279 | 0.13% | MessageBird vs RingCentral Contact Center |
| CallFire | 171 | 0.08% | MessageBird vs CallFire |
| Bright Pattern | 153 | 0.07% | MessageBird vs Bright Pattern |
| Sharpen | 89 | 0.04% | MessageBird vs Sharpen |
| UJET | 86 | 0.04% | MessageBird vs UJET |
| PhoneBurner | 82 | 0.04% | MessageBird vs PhoneBurner |
| Ameyo | 76 | 0.03% | MessageBird vs Ameyo |
| Kixie | 62 | 0.03% | MessageBird vs Kixie |
| Magnetic North | 56 | 0.03% | MessageBird vs Magnetic North |
| FluentStream | 45 | 0.02% | MessageBird vs FluentStream |
| Aspect Zipwire | 45 | 0.02% | MessageBird vs Aspect Zipwire |
Popular Comparisons
Top Competitors and Alternatives of MessageBird
The top three of MessageBird’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.07%, Genesys PureCloud with 5.45%, Genesys with 3.32% market share.
MessageBird vs Zendesk
MessageBird vs Genesys PureCloud
MessageBird vs Genesys
MessageBird vs Five9
MessageBird vs NICE inContact
MessageBird vs Talkdesk
MessageBird vs NewVoiceMedia
MessageBird vs LiveOps
Customers of MessageBird
Around the world in 2026, over 549 companies have started using MessageBird as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Deloitte Digital | 10,000+ | New York City | New York | United States |     |
| EPAM Systems | 10,000+ | Newtown | Pennsylvania | United States | |
| Aramex | 10,000+ | Dubai | Dubai | United Arab Emirates | |
| Rappi | 10,000+ | Mexico City | Mexico City | Mexico | |
| Upwork | 10,000+ | San Francisco | California | United States | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Grupo Provivienda | 10,000+ | Panama | Panama | Panama | |
| World Vision | 10,000+ | London | England | United Kingdom | |
| Glovo | 10,000+ | Barcelona | Catalonia | Spain | |
| Deloitte | 10,000+ | London | England | United Kingdom | |
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MessageBird Customers by Products and Services
The top three products and services offering customers that use MessageBird for Interactive Voice Response (IVR) are Technology (10), Digital Marketing (7), Consultancy (6).
Customers
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MessageBird Customers by Employee Size
The majority of MessageBird's customers for the ivr category fall in the company size of 0 - 9 employees (183 companies), 20 - 49 employees (140 companies), 100 - 249 employees (70 companies).
Employee Size
MessageBird Customers by Geography
The top three geographies of MessageBird for ivr are the Netherlands with 88(23.91%), United States with 65(17.66%), Brazil with 41(11.14%) customers respectively.
Customers
Employees of MessageBird
Also see other Products/Services by MessageBird in:
FAQ
Find answers to the most often asked questions by users.
Who are the top MessageBird competitors?
MessageBird’s Top competitors in the ivr category are Zendesk, Genesys PureCloud, Genesys. You can view a full list of MessageBird competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MessageBird and 40,000 other technologies on the internet. You can also compare MessageBird and its feature with top competitors here : MessageBird vs Zendesk MessageBird vs Genesys PureCloud MessageBird vs Genesys.
What is MessageBird customer distribution based on company size?
What is MessageBird market share in the ivr?
What are the top countries that use MessageBird?
What are the top industries that use MessageBird?
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