Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Zendesk
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Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise product...ivity, and increase customer satisfaction. Read more
Market Share of Zendesk
- Current Customer(s) The number of companies that currently use Zendesk
- 187792
- Websites Added The number of companies that have started using Zendesk in the past month.
374- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
360- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Interactive Voice Response (IVR) category are Genesys with 3.24%, NICE inContact with 1.82%, Five9 with 1.54% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Interactive Voice Response (IVR) category are Genesys with 3.24%, NICE inContact with 1.82%, Five9 with 1.54% market share.
Customers of Zendesk
Around the world in 2023, over 122065 companies have started using Zendesk as Interactive Voice Response (IVR) tool.
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Zendesk Customers by Industry
The three top industries that use Zendesk for Interactive Voice Response (IVR) are Marketing (2429), Technology (2098), E-Commerce (1821).
Zendesk Customers by Employee Size
The majority of Zendesk’s customers for the ivr category fall in the company size of 0 - 9 employees (62192 companies), 20 - 49 employees (46780 companies), 100 - 249 employees (20736 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for ivr are the United States with 78536(41.82%), United Kingdom with 16798(8.95%), India with 7474(3.98%) customers respectively.
Employees of Zendesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the ivr category are Genesys, NICE inContact, Five9. You can view a full list of Zendesk competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Genesys Zendesk vs NICE inContact Zendesk vs Five9 .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the ivr category fall in the company size of 0 - 9 employees (62192 companies), 20 - 49 employees (46780 companies), 100 - 249 employees (20736 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the ivr?
Zendesk has market share of 89.72% in ivr market. Zendesk competes with 42 competitor tools in ivr category. The top alternatives for Zendesk ivr tool are Genesys with 3.24%, NICE inContact with 1.82%, Five9 with 1.54% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for ivr are Marketing (2429), Technology (2098), E-Commerce (1821).
What are the top countries that use Zendesk?
Around the world in 2023, over 122065 companies have started using Zendesk as ivr tool. Companies using Zendesk for ivr are majorly from United States with 78536 customers. 41.82% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16798(8.95%) and 7474(3.98%) customers respectively.
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