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NewVoiceMedia

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NewVoiceMedia is to provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com.

Interactive Voice Response (IVR)
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Market Share of NewVoiceMedia

Current Customer(s)

941

Market Share (Est.)

0.52%

Ranking

#7

Top Competitors and Alternatives of NewVoiceMedia

The top three of NewVoiceMedia’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.72%, Genesys with 2.45%, NICE inContact with 1.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16325790.72%NewVoiceMedia vs Zendesk
Genesys44092.45%NewVoiceMedia vs Genesys
NICE inContact28961.61%NewVoiceMedia vs NICE inContact
Genesys PureCloud27941.55%NewVoiceMedia vs Genesys PureCloud
Five927151.51%NewVoiceMedia vs Five9
Talkdesk12400.69%NewVoiceMedia vs Talkdesk
MessageBird6090.34%NewVoiceMedia vs MessageBird
MiContact Center2250.13%NewVoiceMedia vs MiContact Center
RingCentral Contact Center1990.11%NewVoiceMedia vs RingCentral Contact Center
CallFire1490.08%NewVoiceMedia vs CallFire
PhoneBurner760.04%NewVoiceMedia vs PhoneBurner
Bright Pattern760.04%NewVoiceMedia vs Bright Pattern
Plum Voice Hosted IVR570.03%NewVoiceMedia vs Plum Voice Hosted IVR
UJET510.03%NewVoiceMedia vs UJET
Sharpen440.02%NewVoiceMedia vs Sharpen
Magnetic North360.02%NewVoiceMedia vs Magnetic North
Aspect Zipwire300.02%NewVoiceMedia vs Aspect Zipwire
Kixie270.02%NewVoiceMedia vs Kixie
contactSPACE170.01%NewVoiceMedia vs contactSPACE
Aspect CXP Pro150.01%NewVoiceMedia vs Aspect CXP Pro
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Popular Comparisons

Top Competitors and Alternatives of NewVoiceMedia

The top three of NewVoiceMedia’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.72%, Genesys with 2.45%, NICE inContact with 1.61% market share.

NewVoiceMedia vs Zendesk

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NewVoiceMedia vs Genesys

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NewVoiceMedia vs NICE inContact

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NewVoiceMedia vs Genesys PureCloud

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NewVoiceMedia vs Five9

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NewVoiceMedia vs Talkdesk

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NewVoiceMedia vs MessageBird

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NewVoiceMedia vs MiContact Center

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Customers of NewVoiceMedia

Around the world in 2025, over 941 companies have started using NewVoiceMedia as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Cognizant10,000+TeaneckNew JerseyUnited States
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Poly10,000+Palo AltoCaliforniaUnited States
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Deloitte10,000+LondonEnglandUnited Kingdom
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Alorica10,000+IrvineCaliforniaUnited States
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Cyient10,000+HyderabadTelanganaIndia
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Asurion10,000+NashvilleTennesseeUnited States
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Wipro10,000+BengaluruKarnatakaIndia
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AT&T10,000+DallasTexasUnited States
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TDS Telecommunications10,000+MadisonWisconsinUnited States
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CommScope10,000+HickoryNorth CarolinaUnited States
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NewVoiceMedia Customers by Products and Services

The top three products and services offering customers that use NewVoiceMedia for Interactive Voice Response (IVR) are Managed Services (36), Cloud Services (35), Digital Marketing (28).

Customers

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NewVoiceMedia Customers by Employee Size

The majority of NewVoiceMedia's customers for the ivr category fall in the company size of 100 - 249 employees (170 companies), 20 - 49 employees (158 companies), 1,000 - 4,999 employees (123 companies).

Employee Size

NewVoiceMedia Customers by Geography

The top three geographies of NewVoiceMedia for ivr are the United States with 679(77.69%), United Kingdom with 71(8.12%), India with 35(4.00%) customers respectively.

Customers

Employees of NewVoiceMedia

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Also see other Products/Services by NewVoiceMedia in:

Interactive Voice Response (IVR)
Sales Enablement
Contact Center
VoIP And SIP
Call Recording

FAQ

Find answers to the most often asked questions by users.

Who are the top NewVoiceMedia competitors?

NewVoiceMedia’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of NewVoiceMedia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NewVoiceMedia and 40,000 other technologies on the internet. You can also compare NewVoiceMedia and its feature with top competitors here : NewVoiceMedia vs Zendesk NewVoiceMedia vs Genesys NewVoiceMedia vs NICE inContact.

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What is NewVoiceMedia customer distribution based on company size?

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What is NewVoiceMedia market share in the ivr?

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What are the top countries that use NewVoiceMedia?

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What are the top industries that use NewVoiceMedia?

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