Zendesk Vs MessageBird : In-Depth Comparison

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Categories where Zendesk and MessageBird compete

Interactive Voice Response (IVR)
Application Development
Appointment Reminder
Contact Center
Customer Experience

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Zendesk

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Comparing the customer bases of Zendesk and MessageBird

Comparing the customer bases of Zendesk and MessageBird, we can see that Zendesk has 166487 customer(s), while MessageBird has 696 customer(s). In the Interactive Voice Response (IVR) category, with 166487 customer(s) Zendesk stands at 1st place by ranking, while MessageBird with 696 customer(s), is at the 8th place.

Zendesk

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1st

166487 Customer

MessageBird

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8th

696 Customer

Comparing the market share of Zendesk and MessageBird

Zendesk has a 89.40% market share in the Interactive Voice Response (IVR) category, while MessageBird has a 0.37% market share in the same space.

Compare Zendesk vs MessageBird customers by geography

Comparing Zendesk and MessageBird customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while MessageBird has more customers in Netherlands.

Zendesk

MessageBird

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs MessageBird’s target audience.

Zendesk

New

737 Customer

Lost

980 Customer

MessageBird

New

3 Customer

Lost

4 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and MessageBird compete against each other?

Zendesk and MessageBird compete against each other in the Interactive Voice Response (IVR), Application Development, Appointment Reminder, Contact Center, Customer Experience.

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How does the market share of Zendesk and MessageBird compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Zendesk and MessageBird in the Interactive Voice Response (IVR) segment?

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What are the countries in which Zendesk and MessageBird has more customers?

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