Zendesk Vs NICE inContact : In-Depth Comparison
Categories where Zendesk and NICE inContact compete
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Zendesk
Comparing the customer bases of Zendesk and NICE inContact
Comparing the customer bases of Zendesk and NICE inContact, we can see that Zendesk has 177977 customer(s), while NICE inContact has 3056 customer(s). In the Interactive Voice Response (IVR) category, with 177977 customer(s) Zendesk stands at 1st place by ranking, while NICE inContact with 3056 customer(s), is at the 5th place.
Zendesk
1st
177977 Customer
NICE inContact
5th
3056 Customer
Comparing the market share of Zendesk and NICE inContact
Zendesk has a 87.64% market share in the Interactive Voice Response (IVR) category, while NICE inContact has a 1.50% market share in the same space.
Compare Zendesk vs NICE inContact customers by geography
Comparing Zendesk and NICE inContact customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Brazil, while NICE inContact has more customers in United States.
Zendesk
NICE inContact
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs NICE inContact’s target audience.
Zendesk
New
625 Customer
Lost
719 Customer
NICE inContact
New
23 Customer
Lost
22 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and NICE inContact compete against each other?
Zendesk and NICE inContact compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication.
How does the market share of Zendesk and NICE inContact compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Zendesk and NICE inContact in the Interactive Voice Response (IVR) segment?
What are the countries in which Zendesk and NICE inContact has more customers?
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